Loan Servicing Processor I

Bank of Utah•Ogden, UT
•Onsite

About The Position

The Loan Servicing Processor I provides customer service and loan servicing for commercial loan, commercial construction loan, and SBA loan customers, and serves as a resource to Loan Officers and Loan Assistants. The position processes or inputs various loan types to the DNA Core system, completes loan file maintenance, services commercial construction loans and escrow draw procedures, and processes loan payments. The role is based at the Bank of Utah Ogden Branch and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

  • High school education.
  • Typing speed of 45 words per minute.
  • Good communication skills.
  • Ability to work at a high level of productivity with little supervision.
  • Basic understanding of debits and credits.
  • Basic understanding of loan documentation.

Responsibilities

  • Book and verify loan types—including SBA, construction, commercial, letters of credit, master notes, leases, bonds, and loan participations—to DNA.
  • Complete loan file maintenance and status changes in DNA as requested.
  • Provide customer service to commercial and construction loan customers, answering questions about payments and draws.
  • Perform assigned general ledger reconciliations.
  • Process interest reserve payments on commercial construction and development loans.
  • Assist with investor reporting on SBA 7A loans to Guidehouse and other bank participations, including remitting payments and requesting funds when loans appear on the note exceptions report and posted transaction report.
  • Quote and process payoffs for sold SBA 7A loans.
  • Process loan payments.
  • Seek out and complete relevant training courses to improve job-related knowledge, skills, and abilities.
  • Perform other daily duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • 401(k) plan and matching up to 5 percent in the employee stock ownership program, subject to eligibility requirements.
  • 12 paid bank holidays and paid time off, including paid parental leave.
  • Volunteer opportunities in the communities where employees work and live.
  • Awards and recognition for employees who demonstrate the bank's values.
  • Monday-Friday schedule and stated work-life balance.
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