Loan Processor I

TIB•Farmers Branch, TX

About The Position

The Loan Processor I reviews documents for correspondent loans before onboarding loan data into the core system, ensuring document accuracy to bind and protect the bank’s interests. The role processes loan packages, payments, advances, and related transactions; maintains loan records and billing data; performs quality checks and account research; and provides timely, professional service to internal and external customers. The position also supports audit confirmations and other Loan Operations processing desks as needed. The listed duties summarize typical functions and are not exhaustive; management may assign other related responsibilities. Employment requires a comprehensive background investigation, including criminal and credit history.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of commercial loan operations experience across lending phases, including loan systems, loan onboarding, reviewing rate ranges, quality checks, and researching account discrepancies.
  • 1–3 years of loan accounting experience, including general ledger-to-loan-system and/or demand deposit account balancing.
  • 1–3 years of wire transfer remittance experience.
  • 1–3 years of experience processing payments and advances and resolving account discrepancies.
  • Working knowledge of business entity documentation, including corporate, partnership, and joint venture structures.
  • Working knowledge of applicable banking regulations.
  • Ability to review and understand the credit structure, documentation, and collateral of complex commercial loans, including participations.
  • Effective verbal and written communication skills across all levels.
  • Self-motivation, accountability, and ability to multitask.
  • Ability to work in a fast-paced environment and navigate changing priorities.
  • Good interpersonal skills and ability to work in a team environment.
  • Proficiency in Microsoft Word and Excel; experience with Adobe Standard.
  • Ability to successfully complete a comprehensive background investigation, including criminal and credit history.

Nice To Haves

  • 1–3 years of experience working with participation loans.
  • 1–3 years of experience imaging and maintaining electronic loans and customer documentation.
  • Experience with Jack Henry-SilverLake, Jack Henry-Cognos, DocuCommand, or CSI WatchDog.

Responsibilities

  • Process onboarding of loan packages, including participations.
  • Process loan payments and advance requests, including participated credits, by entering the necessary system transactions.
  • Use appropriate coding and enter loan package data into the core system for accurate file maintenance and billing.
  • Follow loan documentation policies and procedures and verify that required approvals have been received before processing packages and documentation.
  • Understand complex loan presentations in relation to documentation, regulations, and collateral perfection.
  • Generate posting sheets, wire forms, wire instructions, and funding advice, ensuring transactions balance.
  • Post transactions to the core system or general ledger.
  • Review disbursement authorizations before wiring funds up to authorized limits and crediting demand deposit accounts.
  • Perform quality checks on daily work and review and resolve daily reports generated by the bank’s data system.
  • Research participation account variances by analyzing loan histories.
  • Enter follow-up information from loan packages into the tickler tracking system using appropriate codes.
  • Respond professionally and promptly to internal and external customer service calls.
  • Back up audit confirmation processing as needed and provide backup coverage for other Loan Operations processing desks.
  • Comply with banking laws and regulations and maintain the confidentiality of bank and customer information.

Benefits

  • Comprehensive health coverage
  • Life coverage
  • Disability coverage
  • 401(k) retirement savings
  • Generous paid time off
  • Parental leave
  • Tuition reimbursement
  • Other extras to make work fun
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