Loan Servicing Processor I

Bank of Utah • Ogden, UT

3d • Onsite

About The Position

The Loan Servicing Processor I provides customer service and loan servicing for commercial, commercial construction, and SBA loan customers, and serves as a resource to Loan Officers and Loan Assistants. The role processes and inputs loan types—including SBA, construction, commercial, letters of credit, master notes, leases, and bonds—into the DNA Core system. It also handles loan file maintenance, commercial construction loan servicing and escrow draw procedures, and loan payments.

The position is based at the Bank of Utah’s Ogden Branch and works Monday through Friday, 8 AM to 5 PM. Compensation is based on qualifications and experience.

Requirements

• High school education.
• Typing speed of 45 WPM.
• Good communication skills.
• Ability to work at a high level of productivity with little supervision.
• Basic understanding of debits and credits.
• Basic understanding of loan documentation.

Responsibilities

• Book and verify loan types, including SBA, construction, commercial, letters of credit, master notes, leases, bonds, and serviced or sold loan participations, in DNA.
• Complete loan file maintenance and status changes in DNA as requested.
• Provide customer service to commercial loan and construction loan customers, including answering questions about payments and draws.
• Perform general ledger reconciliations as assigned by the manager.
• Process interest reserve payments on commercial construction and development loans.
• Assist with investor reporting for SBA 7A loans to Guidehouse and other miscellaneous bank participations.
• Remit payments and request funds when loans appear on the note exceptions report and posted transaction report.
• Quote and process payoffs for sold SBA 7A loans.
• Process loan payments.
• Seek out and complete relevant training courses to improve job-related knowledge, skills, and abilities.
• Perform other daily duties as assigned.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan and match up to 5 percent in the employee stock ownership program, subject to eligibility requirements.
• 12 paid bank holidays and paid time off, including paid parental leave.
• Volunteer opportunities in the communities where employees work and live.
• Awards and recognition for employees who live the bank’s values.
• Monday-Friday schedule described as supporting work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED