Loan Sales Specialist

OneMain Financial•El Cajon, CA
•$19 - $23•Onsite

About The Position

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing. Team members work in a competitive atmosphere where individual effort contributes to personal and branch success. The role offers professional development and advancement opportunities, competitive compensation, and a supportive environment. The position is onsite and scheduled Monday through Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday. The target base salary range is $19.00–$23.00, with additional compensation based on individual and company performance. OneMain describes opportunities to advance into leadership roles such as Branch Manager and District Manager through training and development programs.

Requirements

  • High school diploma or GED.

Nice To Haves

  • Sales, collections, or customer service experience.
  • Bilingual in Spanish.

Responsibilities

  • Multitask and adapt to the changing demands of the role to provide timely and efficient service.
  • Exceed customer expectations through ease, empathy, and encouragement while meeting individual and branch goals.
  • Develop new customer connections and maintain relationships throughout the loan process and loan life cycle, presenting solutions tailored to customer needs.
  • Manage the life cycle of loans, including collections activities, while complying with relevant laws and regulations.
  • Engage with customers and other departments through phone, email, chat, and in-house systems.
  • Bring an achievement-oriented attitude and internal drive to succeed.
  • Educate customers about optional insurance products and ensure they understand their loans, terms, and options.

Benefits

  • Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
  • 401(k) matching up to 4%.
  • Employee Stock Purchase Plan with a 10% share discount.
  • Tuition reimbursement.
  • Paid vacation: 15 days per year, prorated based on start date.
  • Paid sick leave as determined by state or local ordinance, prorated based on start date.
  • 11 paid holidays, including 4 floating holidays, prorated based on start date.
  • Paid volunteer time: 3 days per year, prorated based on start date.
  • Additional compensation based on individual and company performance.
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