Loan IQ Jr Analyst

Citi • Irving, TX

4d • $48,840 - $68,160 • Onsite

About The Position

The Loan Doc & Proc Associate Analyst is a developing professional role that applies specialty knowledge to monitor and assess processes and data, integrating knowledge of the specialty area with a basic understanding of related industry practices. The role contributes through the quality of its work and has impact primarily within its own team. It requires accountability, ethical conduct, credibility, and clear communication tailored to diverse audiences. Other job-related duties may be assigned as required.

The position manages the preparation and review of loan documentation and supports a range of loan-process activities. It independently processes and closes loans in a complex loan operations environment, performs day-to-day transaction processing, and supports a diverse array of products and services. It also contributes to risk and control activities, reporting, customer communication, and process improvements. The role is based in Irving, Texas, and is full time.

Requirements

• 0–2 years of experience.
• Basic knowledge of business processes, systems, and tools used in the loan process.
• Understanding of loan processes, procedures, products, and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
• Awareness of risk types, policies, control measures, and processes.
• Ability to comply with applicable laws, rules, regulations, and policies.
• Bachelor’s/University degree or equivalent experience.
• Strong technical understanding of the Loan IQ database schema, table structures, and data model.
• Experience troubleshooting Loan IQ application errors, batch processing, and interface/API integrations.

Responsibilities

• Prepare and review loan documentation and support tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Perform day-to-day loan transaction processing, which may include booking cash transactions, making payments, loan reconciliations, general ledger entries, and complex calculations.
• Interact with counterparties regarding positions and outstanding balances or claims, as needed.
• Support a diverse array of products and services, including related risk and control activities.
• Follow established procedures to investigate, research, identify, and resolve loan documentation and processing problems.
• Recommend process improvements to management and assist with implementing loan documentation improvements.
• Design and analyze moderately complex loan documentation reports to meet management requirements and support control activities and product or service launches.
• Assess factual information and make evaluative judgments; resolve problems by applying technical experience and established precedents.
• Monitor errors, suggest solutions to reduce them, and adhere to audit, control, and procedural requirements to minimize risk to the bank.
• Manage and escalate requests and issues related to loan processing in a timely manner.
• Interact directly with external customers to explain or disseminate information.
• Use bank-related systems and communicate with colleagues and stakeholders about potentially complex or sensitive information.
• Assess risk in business decisions, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level