Loan Associate

Manufacturers Bank & Trust Company • Hayfield, MN

1d

About The Position

The Loan Associate supports the Loan department across loan types and programs, following established loan workflows. The role works with Loan Officers and clients to compile documentation for new and renewing loans and serves as a liaison for questions about application and loan status, payments, and payoffs.

The position supports lending from document collection and underwriting through closing, funding, and file retention. It coordinates with Loan Officers, Credit Analysts, clients, and Loan Processing while helping ensure loan files are complete, accurate, timely, confidential, and compliant with applicable requirements.

Requirements

• High school diploma or equivalent.
• Two or more years of lending support experience.
• Understanding of the fundamentals of lending and loan processing for all loan types.
• Two or more years of sales administration or customer service experience.

Responsibilities

• Follow lending workflow procedures by collecting and tracking documentation required for underwriting and loan approval.
• Gather and scan checklist items into the loan origination system before transferring files to Credit Analysts.
• Coordinate with Loan Officers, Credit Analysts, and clients to resolve underwriting exceptions, clear ticklers, and obtain outstanding information.
• Complete required searches, title work, insurance verifications, and other pre- and post-approval due diligence accurately and on time.
• Coordinate with the Loan Processing team to ensure document preparation is accurate, timely, and aligned with the closing calendar.
• Create, maintain, and monitor loan file checklists to confirm documentation is received and files are complete before closing.
• Review loan and closing documents for accuracy, completeness, and compliance with approved credit terms, and assist with loan closings as needed.
• Verify closing packages, execute loan boarding and funding, and ensure proper retention of signed documents.
• Request and track financial documentation, respond to account inquiries, and maintain knowledge of banking products and services.
• Maintain confidentiality and regulatory compliance when preparing customer correspondence and documenting account activity.
• Participate in customer meetings and calls as needed.
• Respond to questions regarding application and loan status, payments, and payoffs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED