Loan Associate

MBT Bank • Hayfield, MN

2d • $23 - $26

About The Position

The Loan Associate supports the Loan department across loan types and programs, following the loan workflow. The role works with Loan Officers and clients to compile documentation for new and renewing loans and serves as a liaison for questions about application and loan status, payments, and payoffs.

The position supports lending operations from documentation collection and underwriting through closing, boarding, funding, and file retention. It also provides customer relationship support by tracking financial documents and responding to account inquiries, while maintaining confidentiality and regulatory compliance.

Requirements

• High school diploma or equivalent.
• Two or more years of lending support experience.
• Understanding of the fundamentals of lending and loan processing for all loan types.
• Two or more years of sales administration or customer service experience.

Responsibilities

• Follow loan workflow procedures and collect and track documentation required for underwriting and loan approval; gather checklist items and scan them into the loan origination system before handoff to Credit Analysts.
• Coordinate with Loan Officers, Credit Analysts, and clients to resolve underwriting exceptions, clear ticklers, and obtain outstanding information.
• Ensure required searches, title work, insurance verifications, and other pre- and post-approval due diligence are completed accurately and on time.
• Coordinate with the Loan Processing team to ensure document preparation is accurate and timely in accordance with the closing calendar.
• Create, maintain, and monitor loan file checklists to ensure files are complete before closing.
• Review loan and closing documents for accuracy, completeness, and compliance with approved credit terms, and assist with loan closings as needed.
• Verify closing packages are complete; execute loan boarding and funding; and ensure proper retention of signed documents.
• Request and track financial documentation, respond to account inquiries, and maintain knowledge of banking products and services.
• Maintain confidentiality and regulatory compliance when preparing customer correspondence, documenting account activity, and participating in customer meetings and calls as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED