Loading Dock
Stratton Amenities•Seattle, WA
•$23 - $24•Onsite
About The Position
The Loading Dock Concierge is responsible for managing loading dock activity, vendor and delivery access, vehicle flow, dock safety, and visitor coordination in a professional Class A property environment. This role requires strong attention to detail, clear communication, situational awareness, and a hospitality-focused approach when interacting with delivery personnel, vendors, tenants, and property teams.
Requirements
- High school diploma or equivalent.
- Strong communication and customer service skills.
- Ability to remain alert, professional, and composed throughout the shift.
- Comfortable using phones, radios, tablets, computers, visitor management systems, and basic reporting tools.
- Strong attention to detail and ability to follow procedures consistently.
- Ability to work independently and communicate issues promptly.
Nice To Haves
- Prior experience in hospitality, concierge, loading dock operations, security, logistics, customer service, or building operations preferred.
- Loading dock operations
- Commercial building operations
- Concierge or front desk services
- Vendor or delivery management
- Security, access control, or visitor management
- Hospitality or customer service
Responsibilities
- Monitor loading dock activity and ensure safe, organized dock operations.
- Greet and screen delivery personnel, vendors, contractors, and authorized visitors.
- Verify access authorization and follow all sign-in and visitor management procedures.
- Direct delivery vehicles into approved loading dock areas.
- Assist with vehicle flow, pedestrian awareness, and dock traffic coordination.
- Ensure loading dock doors, gates, and access points remain secure.
- Prevent unauthorized parking, idling, or vehicle congestion near the loading dock.
- Redirect deliveries to the appropriate dock, freight elevator, or approved delivery location.
- Document delivery activity, entry and exit times, vendor information, and incidents.
- Report unsafe conditions, suspicious activity, maintenance issues, and building concerns.
- Communicate professionally with tenants, property management, vendors, and building teams.
- Follow all property procedures, emergency protocols, post orders, and company standards.
- Maintain a professional appearance and adhere to company uniform requirements.
Benefits
- Health, dental, and vision insurance
- Paid time off
- Paid training
- Opportunities for advancement
- Professional and supportive work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
