Public Safety - Loading Dock Attendant

Bridgestone Arena•Nashville, TN

6d•Onsite

About The Position

The Loading Dock Attendant/Officer works in the Public Safety department and reports to the Public Safety Supervisor. The role is responsible for receiving, examining, recording, moving, and storing deliveries; maintaining a secure, clean, and safe loading dock; supporting event-related shipments and production trucks; and coordinating with Arena staff, vendors, contractors, and other facility occupants. The attendant also monitors loading dock activity and vehicle movement, maintains delivery records, completes shift reports, and follows departmental and safety policies.

Requirements

Be at least 18 years old.
High school diploma or equivalent.
2–4 years of experience in a public assembly facility operation or warehouse department.
Fluent in spoken and written English.
Excellent written and verbal communication and interpersonal skills for interacting with internal and external customers.
Ability to work in a fast-paced environment and multitask.
Knowledge of event-related equipment.
Record-keeping, data-entry, and strong organizational skills.
Strong teamwork skills and ability to follow departmental directions and policies.
Goal-oriented, detail-focused, and organized.
Basic reading, writing, and math skills.
Basic computer skills, including familiarity with Microsoft Office.
Flexibility with work schedule.
Must possess or be able to obtain forklift certification.
Must have or be able to obtain a Tennessee Private Protective Services Unarmed Security Guard license.
Valid driver’s license, suitable driving history, and eligibility for coverage by Power’s insurance carrier.
Qualified applicants are subject to a background check, including criminal history, driving history, and character references.
Ability to lift at least 75 pounds repeatedly.
Ability to stand or walk for long periods, climb stairs, and perform the listed physical activities.

Responsibilities

Receive, unpack, and examine goods; verify orders against delivery or shipping and packing lists; and record discrepancies or damages.
Record freight and packaging, including UPS, DHL, and FedEx deliveries for Bridgestone Arena staff, and track activity within the facility.
Maintain the loading dock’s cleanliness, safety, and security.
Build relationships with internal clients, merchants, vendors, and complex occupants to facilitate their loading dock needs.
Coordinate with receptionists and office coordinators to ensure shipments are picked up and delivered to the appropriate parties on time.
Check daily that loading dock equipment is functioning properly.
Ensure loading dock rules and regulations are followed, including inspecting trucks entering the dock.
Perform basic ordering, processing, and record-keeping tasks.
Work with the supervisor to develop, prioritize, and implement the area work list.
Partner with contractors and vendors to maintain trash and recycling operations.
Coordinate with Events and Operations staff on incoming and outgoing show-related packages and move materials to appropriate storage and distribution areas.
Work with incoming events to ensure production trucks are managed properly.
Maintain delivery logs and expected-delivery lists for Arena and event deliveries.
Manage the movement of vehicles on the loading dock.
Complete daily shift reports.
Use hand carts, dollies, and similar equipment to move goods; load, unload, move, and store supplies and goods on pallets, trays, and shelves.
Use power equipment and a forklift to move goods.
Resolve routine questions and problems and refer more complex issues to higher levels.
Follow safety rules, participate in safety training and processes, report accidents and injuries, ask questions when unsure, and submit safety-improvement suggestions.
Perform additional tasks as assigned by the supervisor.