Public Safety - Loading Dock Attendant

The Nashville Predators Hockey Club•Nashville, TN

About The Position

The Loading Dock Attendant/Officer works in Public Safety and is responsible for receiving and inspecting goods, documenting deliveries and discrepancies, and tracking freight and loading dock activity. The role maintains a clean, safe, and secure dock; coordinates deliveries and event-related materials with arena staff, vendors, contractors, and event teams; and helps manage vehicle and production-truck movement. The position also includes operating material-handling equipment, maintaining delivery records, completing shift reports, and following safety procedures. The role reports to the Public Safety Supervisor.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
2–4 years of experience in a public assembly facility operation or warehouse department.
Fluent in reading, writing, and speaking English.
Excellent written and verbal communication and interpersonal skills for interacting with internal and external customers.
Ability to work in a fast-paced environment and multitask.
Knowledge of event-related equipment.
Record-keeping, data-entry, and organizational skills.
Strong teamwork skills and ability to follow departmental directions and policies.
Goal-oriented, attentive to detail, and well organized; basic reading, writing, and math skills.
Basic computer skills, including familiarity with Microsoft Office.
Flexible with work schedule.
Must possess or be able to obtain forklift certification.
Must have or be able to obtain a Tennessee Private Protective Services Unarmed Security Guard license.
Valid driver’s license, suitable driving history, and ability to be insured by the employer’s insurance carrier.
Subject to a background check, including criminal history, driving history, and character references, as a condition of employment.
Ability to perform considerable physical activity, including sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing, and handling materials.
Ability to communicate clearly with others.
Ability to stand or walk for long periods and climb stairs.
Willingness to work in a non-office environment indoors and outdoors, in ambient temperatures and dust, in all types of weather, and with typical outside-maintenance hazards.
Ability to repeatedly lift at least 75 pounds.

Responsibilities

Receive, unpack, and examine goods; verify orders against delivery or shipping and packing lists, and record discrepancies or damage.
Record freight packaging, including UPS, DHL, and FedEx shipments for Bridgestone Arena staff, and track activity within the facility.
Maintain the loading dock’s cleanliness, safety, and security.
Build working relationships with internal clients, merchants, vendors, and complex occupants to support their loading dock needs.
Coordinate with receptionists and office coordinators to ensure shipments are picked up and delivered to the appropriate parties on time.
Check daily that loading dock equipment is functioning properly.
Enforce loading dock rules and regulations, including inspecting trucks entering the dock.
Perform basic ordering, processing, and record-keeping tasks.
Work with the supervisor to develop, prioritize, and implement the area work list.
Partner with contractors and vendors to maintain trash and recycling operations.
Coordinate with Events/Operations staff on incoming and outgoing show-related packages and move materials to appropriate storage areas for event distribution.
Coordinate with incoming events to manage production trucks properly.
Maintain delivery logs and expected-delivery lists for arena and event deliveries.
Manage the movement of vehicles on the loading dock.
Complete daily shift reports.
Use hand carts, dollies, and similar equipment appropriately to move goods.
Load, unload, move, and store supplies and goods on pallets, trays, and shelves accurately.
Use power equipment and a forklift to move goods appropriately.
Resolve routine questions and problems and refer complex issues to higher levels.
Follow safety rules, participate in safety training and safety processes, report accidents and injuries promptly, ask questions when needed, and suggest safety improvements.
Complete additional tasks assigned by the supervisor.