Living Room Server Assistant
About The Position
The Server Assistant plays a critical support role in service execution, primarily focusing on food running and expediting support between the kitchen and dining room. The position helps ensure food is delivered promptly, accurately, and professionally to support service flow and guest satisfaction. The role suits someone with entry-level restaurant experience, a strong sense of urgency, attention to detail, teamwork skills, and the ability to follow direction and remain professional under pressure. It is a developmental role for team members aspiring to advance into Captain Assistant or other Front of House roles. The Server Assistant reports to the Restaurant General Manager and works closely with Captains, Assistant Captains, Servers, Bartenders, Culinary, and Stewarding teams. The position has regular, limited interaction with guests and members while delivering food and supporting service.
Requirements
- Basic knowledge of restaurant service flow and dining room etiquette.
- Working knowledge of proper table settings and service ware.
- Ability to understand and communicate in English to follow instructions and respond to basic guest requests.
- Ability to read written English for safety and operational notices.
- Ability to lift, carry, and transport up to 50 lbs. through a crowded dining room.
- Ability to push or move carts weighing up to 200 lbs.
- Frequent lifting and carrying of objects weighing up to 25 lbs.; ability to walk or stand to a significant degree and to reach, handle, feel, talk, hear, and see.
- Must obtain and maintain any required licenses or certifications as applicable.
Nice To Haves
- Grade school education preferred.
- Six months of prior experience as a Food Runner, Server Assistant, or Busser in a refined or high-volume restaurant preferred.
- CPR and/or First Aid certification preferred.
Responsibilities
- Serve as a primary liaison between the kitchen and dining room to support timely and accurate food delivery.
- Retrieve completed dishes from the kitchen and verify plate presentation, accuracy, and completeness before leaving the pass.
- Deliver food promptly to the correct table and seat position using proper service etiquette and tray handling.
- Communicate with the kitchen, expeditor, and service team about timing, refires, and special requests.
- Coordinate with Servers and Captains to support proper course pacing.
- Set up and maintain the kitchen expo station, including serving utensils, sauces, condiments, accompaniments, and polished plates.
- Maintain cleanliness and organization of the expo line and food runner pathways.
- Restock and reset the expo station during service as needed.
- Assist with plate polishing and presentation standards as directed by culinary leadership.
- Follow established steps of service and food delivery standards.
- Maintain professionalism, urgency, and composure during high-volume service periods.
- Assist with general cleaning tasks to meet health and safety standards.
- Attend required meetings and training sessions.
- Perform additional duties as assigned to support restaurant operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
