Living Room Server Assistant

AccorHotel•New York, NY

About The Position

The Living Room Server Assistant supports the service team at a glamorous, night-only venue with outdoor space, serving cocktails, small plates, and wine alongside nightly live music. The role helps maintain the flow of service, anticipates guest needs, and ensures each table receives seamless, attentive service. It is fast-paced, guest-focused, and team-oriented, with a polished presence and behind-the-scenes work that enhances the overall guest experience. This is a full-time position with an hourly rate of $18.00 plus tips.

Requirements

  • Strong work ethic and attention to detail.
  • Ability to follow directions and anticipate team needs.
  • Friendly and composed under pressure.
  • Food Handler Certification required or obtainable prior to start.
  • Fast, efficient, and quiet movement.
  • Clear communication and dependability as a teammate.
  • Ability to multitask and maintain focus in a dynamic environment.
  • Commitment to upholding luxury service standards.
  • Ability to endure various physical movements throughout work areas and move safely in uneven terrain or confined spaces.
  • Ability to exert up to 40 pounds of force occasionally, 20 pounds frequently, and up to 10 pounds constantly; may occasionally lift or move up to 25 pounds.

Nice To Haves

  • At least 1 year of experience in a high-end or high-volume dining environment.
  • Bilingual in Spanish.

Responsibilities

  • Assist servers by delivering food and beverages in a timely and accurate manner.
  • Refill water glasses and beverages without being prompted.
  • Clear plates, glassware, and silverware efficiently and discreetly.
  • Keep tables clean and organized throughout service.
  • Reset tables promptly after guests depart.
  • Keep service stations and side work areas stocked and clean.
  • Maintain floor cleanliness and respond immediately to spills or hazards.
  • Monitor guest cues and assist servers with special requests.
  • Communicate clearly with servers, runners, hosts, and the kitchen team.
  • Attend pre-shift meetings and stay informed about menu updates and specials.
  • Support the service team's opening and closing duties.
  • Uphold Faena standards in appearance, demeanor, and service.
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