Litigation and Employment Specialist

frontdoor, Inc.•,

5d•$25 - $28

About The Position

Frontdoor seeks a talented, self-motivated Litigation and Employment Specialist to provide broad administrative and strategic support to its Litigation and Employment Teams. The role supports the lifecycle of arbitration and litigation matters, consumer disputes, employment and workers’ compensation matters, garnishment requests, and employment subpoenas. It calls for strong organizational and project management skills, a business-oriented and collaborative approach to problem-solving, and the ability to work with various business teams in a dynamic, fast-paced corporate environment. The specialist supports litigation and employment matters, maintains case records and calendars, coordinates discovery and document collection, researches and responds to employment subpoenas, and investigates consumer disputes. The position may also support other legal projects, including commercial litigation, contracts, marketing, regulatory matters, corporate governance, and legal operations, as business priorities require. The role requires a high school diploma or GED and at least five years of legal or customer relations experience. A paralegal degree and experience with arbitration forums, small claims courts, labor and employment disputes, or Riskonnect are preferred. The position pays a base salary of $25–$28 per hour, with actual pay dependent on skills, qualifications, responsibilities, experience, and location. Travel is required one to two times per year.

Requirements

High school diploma or GED.
At least 5 years of legal or customer relations experience.
Strong organizational and project management skills.
Ability to work independently in a fast-paced environment.
Strong verbal and written communication skills.
Ability to make decisions and solve problems.
Strong decision-making, research, and analytical skills to determine an appropriate course of action.
Tech-savvy and willing to learn.
Creative problem-solving ability, customer focus, and a can-do attitude.
Ability to multitask with urgency and meet deadlines in a changing, fast-paced environment.
Team player with strong interpersonal and communication skills.

Nice To Haves

Paralegal degree.
Experience with disputes pending before arbitration forums and small claims courts.
Experience with labor and employment disputes.
Proficiency in Riskonnect.

Responsibilities

Provide high-quality, timely support to Litigation Team members and business partners on litigation and arbitration disputes related to the home warranty and related businesses, including employment litigation.
Assist the Litigation Team and broader Legal Team with matters throughout all phases, including intake, litigation strategy development, outside counsel management, and resolution.
Maintain case files and records, and monitor case calendars and dockets with attention to detail and limited supervision.
Manage document and data collection and related discovery projects for litigation and arbitration matters.
Research and coordinate document productions, and prepare written responses to employment subpoenas.
Investigate consumer disputes and analyze relevant information to prepare case analyses.
Provide high-quality, timely support to Employment Team members and business partners on employment and workers’ compensation matters.
Support legal projects beyond litigation as needed, including commercial litigation, employment, contracts, marketing, regulatory, corporate governance, and legal operations.
Collaborate with Legal Team members, meet deadlines, and support team priorities.
Handle other assigned projects and duties.