LIS/Data Management Technician, Day Shift, Capital Choice Pathology Lab

Adventist HealthCare • Silver Spring, MD

15d • Onsite

About The Position

Adventist HealthCare’s Capital Choice Pathology Lab is seeking an experienced LIS/Data Management Technician for its Silver Spring, Maryland laboratory. The role supports and develops CoPath functionality for anatomic pathology workflows, maintains interfaces and reports, manages pathology data, and provides production support in a 24x7 healthcare environment. The technician collaborates with laboratory and technical stakeholders to ensure systems and data meet privacy, security, regulatory, quality, and operational requirements. The schedule is full-time, 40 hours per week, Monday through Friday, with a flexible 7:30 a.m. or 8:30 a.m. start time. This is a day-shift, exempt position. After-hours support may be needed for upgrades, deployments, planned maintenance, and major incidents; occasional travel may be required for training, project work, or vendor coordination.

Requirements

• Bachelor’s degree in information technology, computer science, health informatics, medical laboratory science, or a related field; an equivalent combination of education and relevant experience may be considered.
• At least 1 year of experience configuring, developing, supporting, or optimizing CoPath, CoPathPlus, or a comparable laboratory information system.
• Experience supporting anatomic pathology workflows, SQL-based report writing and data analysis, healthcare interfaces, testing, and production issue resolution.
• Ability to provide after-hours support for upgrades, deployments, planned maintenance, and major incidents as needed.
• Occasional travel may be required for training, project work, or vendor coordination.

Nice To Haves

• Relevant CoPath or CoPathPlus vendor training is preferred.
• HL7, ITIL, or another applicable healthcare information technology certification is preferred.

Responsibilities

• Design, build, configure, and maintain CoPath functionality for anatomic pathology workflows, translating clinical and operational requirements into secure, maintainable solutions aligned with Adventist HealthCare standards.
• Develop and support interfaces between CoPath and electronic health records, billing systems, reference laboratories, instruments, digital pathology platforms, and other applications.
• Gather reporting requirements and create, validate, document, and optimize reports, queries, logic, templates, dictionaries, rules, and data extracts using CoPath reporting tools, SQL, and approved data sources.
• Investigate interface errors and data-quality issues through resolution.
• Monitor and support production services in a 24x7 healthcare environment; triage incidents, analyze defects, perform root-cause analysis, restore service, communicate status, and implement corrective actions with users, technical teams, and vendors.
• Manage, validate, and maintain pathology data for accuracy, integrity, accessibility, and compliance.
• Perform data analysis and reconciliation using SQL and advanced Microsoft Excel tools, including pivot tables, formulas, dashboards, validation routines, and data visualization techniques.
• Support operational, financial, quality, and regulatory reporting through data extraction, trend analysis, KPI development, auditing, and ad hoc reporting.
• Collaborate with laboratory leadership and stakeholders to identify process-improvement and data-driven decision-making opportunities.
• Plan and execute unit, integration, regression, and user-acceptance testing for enhancements, patches, upgrades, and interfaces.
• Support change control, deployment, validation, and post-production monitoring; maintain technical specifications, configuration records, test evidence, and support procedures.
• Collaborate with pathologists, laboratory staff, informatics, cybersecurity, infrastructure, vendors, and other stakeholders to prioritize work and improve system usability, reliability, and efficiency.
• Ensure solutions follow privacy, security, regulatory, quality, and operational requirements.
• Perform additional duties as assigned.

Benefits

• Work-life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free employee parking
• Medical, prescription, dental, and vision coverage for employees and eligible dependents effective on date of hire
• Employer-paid short- and long-term disability
• Basic life insurance and AD&D
• Short-term disability buy-up available
• Paid time off
• Employer retirement contribution and match after one year of eligible employment, with a three-year vesting period
• Voluntary flexible spending accounts
• Voluntary legal plans
• Voluntary life, pet, auto, home, long-term care, and critical illness and accident insurance
• Subsidized childcare at participating childcare centers
• Tuition reimbursement
• Employee Assistance Program support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level