Liquor Department Manager

Albertsons Companies•Lahaina, HI

About The Position

As a primary contact for Safeway customers, the Liquor Manager provides friendly, courteous, and helpful service. The manager is accountable for department results, including superior service, increased sales, improved gain, and cost control. The role trains, supervises, schedules, and assigns duties to Liquor Clerks; implements merchandising programs in accordance with division guidelines; changes signs and prices as directed; conducts daily floor-stock inventories; orders merchandise and checks orders for shrink; and maintains appropriate inventory. The position operates a computerized cash register and credit-card scanner, processes purchases and payments, makes change, and sells small items. It oversees the beer, wine, and liquor area, replenishes and rotates stock, maintains cooler organization, advises customers on purchases, and ensures department cleanliness. The manager follows company tobacco and liquor sales policies and applicable laws. This is an hourly, non-exempt position that reports to the Store Manager, 1st and 2nd Assistant Manager, or Person in Charge.

Responsibilities

Provide customer service within the scope of the position and company policy.
Train, schedule, supervise, and assign duties to Liquor Clerks to maintain appropriate staffing.
Resolve customer concerns regarding sales, service, products, or department operations.
Face shelves to company standards and replenish stock in displays.
Maintain cleanliness of the liquor area.
Conduct daily inventory, order necessary quantities from vendors, and maintain appropriate store inventory.
Check deliveries for shortages, maintain the backroom area, and keep required paperwork on file.
Return excess product to the backroom and inventory, and complete BRI.
Make signs indicating item prices when needed and change signs and prices as directed by merchandising.
Receive customer payments, operate checkout equipment, and provide correct change.
Rotate and reorganize cooler stock for convenient access and display.
Advise customers on liquor purchases.
Follow federal, state, and local laws, safety policies, store rules, and company tobacco and liquor sales policies.
Perform other duties as assigned.