Liquor Department Manager

Albertsons Companies•East Honolulu, HI

About The Position

The Liquor Department Manager provides friendly, courteous, and helpful service to Safeway customers and is accountable for department results, including service quality, sales, gain, and cost control. The manager trains, supervises, schedules, and assigns duties to Liquor Clerks; implements merchandising programs according to division guidelines; and changes signs and prices as directed. The role involves daily inventory, ordering merchandise, monitoring department shrink, maintaining appropriate inventory, and ensuring accurate inventory and paperwork procedures. The manager oversees the beer, wine, and liquor area, replenishes displays and stock, rotates and reworks cooler stock, maintains department cleanliness, and assists customers with liquor purchases. The role also operates a computerized cash register and credit card scanner, processes customer payments, and provides correct change. The manager follows company tobacco and liquor sales policies and complies with applicable laws, safety policies, and store rules. This is an hourly, non-exempt position reporting to the Store Manager, 1st or 2nd Assistant Manager, or Person in Charge.

Responsibilities

Provide customer service in accordance with employer expectations and company policy.
Train, schedule, and supervise Liquor Clerks to ensure appropriate department staffing.
Resolve customer concerns involving sales, service, products, or other department operations.
Face shelves to company standards and maintain cleanliness of the liquor area.
Replenish stock in displays and oversee beer, wine, and liquor inventory.
Perform daily inventory and order necessary product quantities from vendors.
Check deliveries for shortages, maintain the backroom area, and keep paperwork in files.
Return excess product to the backroom and inventory and complete BRI.
Make signs to indicate prices of display items when needed.
Process customer purchases, accept payment, and provide correct change.
Follow federal, state, and local laws, safety policies, store rules, and company tobacco and liquor sales policies.
Perform other duties as assigned.