Linen Services Technician (Part-Time)

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

2d•Onsite

About The Position

The Linen Services Technician ensures sufficient linen is available for patient use and soiled linen is promptly sent out for cleaning in a cost-effective manner. The role follows proper recordkeeping, infection-control, and communication procedures. Responsibilities include ordering and receiving linen, stocking exchange carts, monitoring inventory, distributing replacements, transporting soiled linen, tracking usage and costs, managing hospital-owned special items, and addressing special patient linen needs. The technician maintains linen carts and stock areas to support infection control, covers linen in stock areas, and contributes to customer service and quality improvement. The position is part-time, 20 hours per week, with a Monday–Friday day schedule of 7:00 a.m. to 3:30 p.m., including every-other-weekend and holiday rotation.

Requirements

High school diploma or equivalent preferred, but not required.
Able to exert up to 50–70 pounds of force occasionally; lift and carry 25 pounds; and push or pull up to 50–70 pounds occasionally.
Able to frequently stand, walk, bend, kneel, twist, grasp, and reach, and occasionally climb.
Able to hear, speak, write, and see with correctable vision.

Nice To Haves

Experience with a sewing machine.
High school diploma or equivalent.

Responsibilities

Place linen orders and receive clean linen from the linen service.
Load par-level linen onto exchange carts and document distribution to maintain sufficient, not excessive, supplies.
Check linen stocks, calculate area needs, and deliver replacement linen by hand or bin delivery.
Monitor and transport soiled linen carts from patient floors and the laundry chute to the soiled linen storage room.
Collect linen-use data and monitor billings, census, reports, supplies, and other indicators; determine order amounts and note excesses or abuse.
Budget and plan, and maintain historical records for cost-accounting accountability.
Manage the special-items system, including labeling new items, receiving clean items, weighing and recording data, and distributing items to users.
Maintain quality control to respond to special patient linen needs, including patient clothing, restraints, binders, and scoliosis pillows.
Clean linen carts and stock areas and ensure linen in stock areas is covered to maintain infection control.
Demonstrate excellent customer service and standards of behavior; encourage, coach, and monitor these standards in team members.
Promote teamwork and direct communication with co-workers, and handle confidential information discreetly and sensitively.
Identify problems and seek solutions; promote patient and family satisfaction and participate in departmental efforts to monitor and report customer service.