Linen Services Technician (Part-Time)

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

4d•Onsite

About The Position

The Linen Services Technician ensures sufficient linen is available for patient use and that soiled linen is promptly sent out for cleaning in a cost-effective manner. The role follows proper record-keeping, infection-control, and communication procedures. It manages linen orders and inventory, distributes linen to hospital units, transports soiled linen, tracks linen use and costs, and maintains linen carts and stock areas. The technician also handles hospital-owned specialty linen items and helps meet special patient linen needs. The position is part-time, 20 hours per week, with a day-shift schedule of Monday through Friday, 7:00 a.m. to 3:30 p.m., including every-other-weekend and holiday rotation. Compensation is based on experience, starting at $18.00. Mary Free Bed is a not-for-profit rehabilitation hospital and network focused on restoring hope and freedom through rehabilitation. The organization describes its culture as centered on patient care, clinical variety, family, mutual trust, and a tradition of quality service.

Requirements

High school diploma or equivalent is preferred but not required.
Able to exert up to 50–70 pounds of force occasionally and lift and carry 25 pounds.
Able to push or pull up to 50–70 pounds occasionally.
Able to frequently stand, walk, bend, kneel, twist, grasp, and reach, and occasionally climb.
Able to hear, speak, write, and see (correctable vision).
Ability to move around the work location frequently and occasionally use department-specific equipment, ascend or descend equipment or a ladder, and receive and communicate information and ideas.
Ability to transport, position, and/or exert force: up to 10 and 25 pounds for the majority of the time, and up to 50 and 75 pounds occasionally.

Nice To Haves

Experience with a sewing machine.

Responsibilities

Fill linen orders and place linen orders.
Receive clean linen from the linen service and place par-level linen on exchange carts.
Document linen distribution to provide sufficient, but not excessive, supplies to units.
Check linen stocks, calculate needs by area, and deliver replacement linen by exchange cart or bin delivery.
Monitor and transport soiled linen carts from patient floors and the laundry chute to the soiled linen storage room.
Collect linen-use data and monitor indicators such as billings, census, reports, and supplies.
Determine order amounts; note excesses or abuse; budget and plan; and maintain a historical file for cost-accounting accountability.
Manage the specials system for cycling hospital-owned items with the WMSL system, including labeling new items, receiving clean specials, weighing and recording data, and distributing items to users.
Maintain quality control to address special patient linen needs, such as patient clothing, restraints, binders, and scoliosis pillows.
Clean linen carts and the linen stock area to maintain infection control, and ensure linen in each stock area is covered.
Demonstrate excellent customer service and standards of behavior; encourage, coach, and monitor the same in team members.
Promote teamwork, communicate directly with co-workers, and handle confidential information discreetly and sensitively.
Identify problems and seek solutions, promote patient and family satisfaction where possible, and participate in departmental efforts to monitor and report customer service.