LINE SERVICE TECHNICIAN - FT

Cutter Aviation•Georgetown, TX

91d

About The Position

Cutter Aviation is seeking an energetic and knowledgeable member of its Line Service team. The Line Service Technician must build strong relationships and provide world-class customer service while working on the ramp and interacting with customers, pilots, passengers, senior staff, and regulatory agencies. The role includes aircraft fueling and servicing, ramp and airfield activities, operating vehicles and equipment, assisting passengers and crew, and following applicable FAA and TSA rules and regulations.

Requirements

Ability to lift 50 lbs.
Basic computer and keyboarding skills.
Ability to calculate figures and amounts.
Ability to work in a fast-paced environment.
Professional appearance and mannerisms.
Desire to be part of a team and ability to develop friendly rapport.
Ability to work outdoors in varied conditions, including heat, rain, dust, noise, and cold.
Excellent customer service, organizational, training, and communication skills; initiative.
Clean driving record.
Ability to pass a background check.
Ability to pass a drug screening test.
Attention to detail and persistence when facing obstacles.
Ability to guide oneself and work with little or no supervision.
Ability to maintain composure and avoid aggressive behavior in difficult situations.
Pleasant, cooperative, reliable, responsible, and dependable approach to work; ability to fulfill obligations.
Ability to accept criticism and handle high-stress situations calmly and effectively.
Openness to change and considerable variety in the workplace.

Nice To Haves

One or more years of experience working at an FBO.

Responsibilities

Fuel aircraft.
Perform general system servicing and cleaning.
Drive refueling trucks and towing equipment.
Solicit sales of new or additional services or products.
Tow and reposition aircraft in and out of hangars.
Follow proper FAA and TSA rules and regulations.
Assist passengers and pilots with luggage loading and unloading and transportation needs.
Record units handled and moved using daily production sheets or work tickets.
Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels.
Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
Confer with customers in person to provide product and service information, take orders, or obtain complaint details.
Perform airfield management activities, including escorting passengers or crew members on the airfield by walking or company vehicle.
Drive passengers or crew members on and off the airfield to destinations such as hotels, the main airport, or aircraft.
Perform other duties and responsibilities as assigned.