Line/Prep Cook

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

7d

About The Position

The Prep Cook prepares food and serves customers in accordance with applicable federal, state, and local standards, guidelines, and regulations. The role also involves operating and cleaning equipment. The focus is preparing items listed on production sheets, completing documentation and logs for meal services, and serving customers efficiently and courteously in alignment with Mary Free Bed’s mission, values, and goals.

The role works from daily production schedules and preparation requirements provided by the Chef, follows established recipes and quantities, and ensures food quality, safety, proper serving temperatures, and portion control. It includes customer-facing service at multiple stations and resolving customer concerns. The employee is expected to promote teamwork, communicate directly and discreetly, and contribute to quality improvement efforts.

Requirements

• Communication and customer service skills.
• Good hand-eye coordination.
• Ability to follow written and oral directions.
• Ability to use standard measures.
• Ability to remain stationary and move around the work location frequently.
• Ability to receive and communicate information and ideas for understanding frequently.
• Ability to transport, position, and/or exert force up to 10 pounds and up to 25 pounds frequently.

Nice To Haves

• High school diploma or GED equivalent preferred.
• 1–6 months of related experience and/or training, or an equivalent combination of education and experience.
• Food Handler’s Permit as required by applicable state and county.
• ServSafe training and certificate as required by applicable state and county.

Responsibilities

• Obtain daily production schedules and preparation requirements from the Chef.
• Prepare production-sheet items using established quantities and recipes.
• Complete and use daily production worksheets and waste log sheets.
• Taste completed meals to ensure quality.
• Operate and clean equipment according to department procedures after each use.
• Store, label, and date food items according to policy and HACCP guidelines.
• Complete required documentation, reports, and logs.
• Comply with applicable health and sanitation regulations and department sanitation procedures.
• Take customer orders and prepare items requiring short preparation time.
• Serve customers efficiently and in a friendly manner at multiple stations, including orders from steam tables and the grill.
• Use approved recipes and production standards to ensure food quality, serving temperatures, and standard portion control.
• Follow HACCP guidelines to ensure the quality and safety of the food supply.
• Resolve customer concerns.
• Demonstrate excellent customer service and standards of behavior, and encourage, coach, and monitor these standards in team members.
• Promote teamwork and direct communication with coworkers, and handle confidential information discreetly and sensitively.
• Identify problems and seek solutions as part of quality improvement.
• Promote patient and family satisfaction and participate in departmental efforts to monitor and report customer service.
• Perform other assigned job duties.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed