Line Lead

Carvana•Holtsville, NY

1d•Onsite

About The Position

The Line Lead is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to achieve production targets. The role oversees the safe movement of cars into and out of the center for repairs, production and quality goals, and day-to-day team operations. The Line Lead coaches and develops associates, communicates expectations and performance measures, manages performance and conflict, and ensures compliance with systems, policies, procedures, and performance standards. The position reviews mechanical and physical defects in incoming inventory and works with the Inspection Center General Manager to repair or reject vehicles based on estimated repair costs and overall quality. The Line Lead also trains associates to identify and complete repairs effectively and efficiently, while supporting safe work practices and minimizing re-checks, rework, and production delays.

Requirements

High school diploma or GED equivalent.
Experience using computers.
Must be at least 18 years of age.
Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
Demonstrated understanding of current reconditioning processes and lean principles.
Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
Ability to lift up to 60 pounds independently, with most lifting from knee to shoulder height and some lifting from other levels.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
Ability to work in conditions that may be cold, hot, noisy, and wet, and may include fumes or odors from vehicle maintenance.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to maintain high-volume, high-quality work in a fast-paced environment.
Ability to delegate tasks effectively to team members.
Ability to communicate and interact professionally and courteously with others.
Ability to communicate clearly and concisely, both verbally and in writing.
Ability to multitask and prioritize effectively.
Ability to resolve complex issues with guidance from others.
Ability to work overtime and on weekends.
Ability to work variable schedules as necessary.

Responsibilities

Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
Meet or exceed daily, weekly, and monthly inventory production goals.
Oversee the day-to-day activities of the assigned team, identify strengths and weaknesses, and determine opportunities and steps for improvement.
Engage, coach, develop, and manage the performance of assigned team members; provide feedback and demonstrate desired skills.
Create a work environment that encourages positive communication, team cohesion, and adherence to Carvana’s Values.
Communicate expectations, performance measures, and goals clearly to team members.
Prevent and resolve conflict among team members.
Monitor adherence to systems, policies, procedures, and performance standards.
Review and approve identified mechanical and physical defects of incoming inventory.
Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and vehicle quality.
Train production associates to use Quality Control standards to identify and complete repairs effectively and efficiently the first time.
Identify and complete repairs effectively and efficiently the first time to minimize rework and production delays.
Work conscientiously to reduce the risk of injury from spills or other preventable hazardous conditions.
Manage multiple associates, including employee development and performance management.