Line Lead

Carvana • Long Island, NY

22h

About The Position

The Line Lead is a front-line supervisor responsible for directly managing and developing a team of hourly associates in a Carvana Inspection Center to regularly achieve production targets. The role oversees safe vehicle movement for repairs, production and quality outcomes, and team performance. The Line Lead works with the Inspection Center General Manager to determine whether inventory should be repaired or rejected based on repair costs and vehicle quality, and trains associates to identify and complete repairs effectively and efficiently.

Requirements

• High school diploma or GED equivalent.
• Experience using computers.
• Must be at least 18 years of age.
• Demonstrated functional expertise in one or more areas of Carvana’s reconditioning process.
• Demonstrated understanding of current reconditioning processes and lean principles.
• Valid driver’s license with a clean driving record: no DUIs and no more than two moving violations in the last three years.
• Ability to lift up to 60 pounds independently; most lifting is from knee to shoulder height, with other lifting required from various levels.
• Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
• Ability to work in conditions that may be cold, hot, noisy, and wet, and may include fumes or odors from vehicle maintenance.
• Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
• Ability to maintain high-volume, high-quality work in a fast-paced environment.
• Ability to delegate tasks effectively to team members.
• Ability to communicate and interact effectively and professionally with others.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and on weekends.
• Ability to work variable schedules as necessary.

Responsibilities

• Manage the safe movement of cars into and out of the Inspection Center for repairs while meeting or exceeding production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly, and monthly basis.
• Oversee the day-to-day activities of the assigned team, identify strengths and weaknesses, and determine opportunities and steps for improvement.
• Coach, develop, and manage team performance; provide feedback and demonstrate desired skills.
• Create a work environment that promotes positive communication, team cohesion, and adherence to Carvana’s values.
• Communicate expectations, performance measures, and goals clearly to team members.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated repair costs and overall vehicle quality.
• Train production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and production delays.
• Complete repairs effectively and efficiently the first time to minimize rework and production delays.
• Work safely to reduce the possibility of injury caused by spills or other preventable hazardous conditions.
• Manage multiple associates, including their development and performance management.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and benefits for pets.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotions from within and opportunities for career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED