Lincoln Repair Team Member (Office/Shop)

Lincoln Repair•Aberdeen, SD

About The Position

Lincoln Repair is hiring an office/shop team member to support customers and the repair operation. The role combines customer service and administrative tasks with vehicle-related work, including providing customer rides, conducting quality control on repaired vehicles, and maintaining office and shop housekeeping. The position requires safely driving and parking vehicles, learning to use a torque wrench, and performing physical tasks such as looking under vehicles and torquing wheels. The schedule is Monday through Friday, 7:45 AM to 5:30 PM, with up to a one-hour lunch. The business is closed on weekends.

Requirements

  • Valid driver’s license.
  • Clean driving record and eligibility for coverage under the company’s insurance.
  • Ability to prioritize tasks.
  • Presentable according to Lincoln Repair standards, as the position is customer-facing.
  • Ability to consistently complete daily, weekly, and monthly tasks.
  • Willingness to learn how to use a torque wrench.
  • Physical ability to look under vehicles, torque wheels, lift up to 50 pounds, and remain on your feet for 8 hours per day.

Responsibilities

  • Answer the phone while providing a high level of customer service.
  • Make appointments and accurately document customers’ concerns.
  • Provide safe, efficient customer rides while maintaining pleasant conversation.
  • Perform quality control procedures on repaired vehicles.
  • Complete office and shop housekeeping as needed.
  • Drive vehicles safely and back them into parking spaces.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan with company match
  • Profit sharing
  • Gym membership reimbursement
  • Paid personal development opportunities
  • Employee and family outings
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