Science Shop (Gift Shop) Team Member

Science Museum Oklahoma•Oklahoma City, OK

About The Position

The Science Shop (Gift Shop) Team Member provides customer service to Science Museum Oklahoma patrons visiting the gift store. The role involves point-of-sale operations in a cash-handling environment, maintaining the shop’s appearance and merchandise stock, and helping visitors learn about museum programs and services. This is a part-time position requiring availability for 16 to 24 hours per week, including weekends and occasional holidays. The position has no direct or indirect supervisory responsibilities.

Requirements

  • At least one year of cash-handling experience.
  • At least one year of customer service experience.
  • Open availability and ability to work 16 to 24 hours per week, including weekends.
  • Demonstrated ability to provide excellent customer service.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure with flexibility.
  • Excellent mathematical skills.
  • Ability to operate computer equipment used in the Science Shop.
  • Ability to meet the physical requirements of the position with or without reasonable accommodation.

Nice To Haves

  • Experience designing and assembling merchandise displays in a retail store.

Responsibilities

  • Greet visitors and guests, monitor traffic flow, and assist with customer service information.
  • Operate the register, handle cash and change, and balance the register till at the end of the day.
  • Facilitate guests’ visits to the shop.
  • Maintain a professional appearance and represent Science Museum Oklahoma to the public.
  • Keep the Science Shop clean and organized.
  • Process merchandise shipments and maintain stock levels on the sales floor.
  • Maintain knowledge of museum programs, shows, memberships, and auxiliary services.
  • Demonstrate products to guests as assigned by the supervisor.
  • Perform other responsibilities and tasks assigned by the Science Shop supervisor.
  • Maintain positive working relationships with management, employees, applicants, vendors, and the general public.
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