Manager Lift Ops
About The Position
The Lift Operations Manager oversees the people, systems, and daily operations responsible for safely transporting guests across the mountain, including lift operations, dispatch, and gate access. The role combines team development, operational strategy, and financial management. The manager leads and supports assistant managers and supervisors, oversees hiring and training, manages budgets and staffing, and continually improves safety procedures and guest service. Working closely with teams across Mountain Operations, the manager helps keep the mountain running smoothly while building a strong, motivated, and service-focused department. This is a full-time, seasonal position.
Requirements
- Minimum of 3 years of mountain operations experience, including leadership and technical duties.
- Previous experience with financial management, particularly workforce planning.
- Must be at least 19 years of age.
- Strong verbal and written communication, including clarity and protocol with two-way radios.
- Knowledge and experience in ski area lift operations, RFID gates, and various lift systems.
- Able to be insured to drive company vehicles.
- Intermediate to expert skier or snowboarder.
- Proficient with Microsoft Office Suite.
- Must commit to working weekends and holidays during the winter season.
- Successfully pass a background check.
- High school diploma or equivalent.
- Comfortable with the changing dynamics of a seasonal business.
- Strong personnel management, workplace safety, and training skills.
Nice To Haves
- Four-year college degree; examples include Ski Resort Management or Business Administration.
- Mechanical understanding of lift systems.
- Snowcat experience.
- Ability to successfully design and implement guest service systems.
Responsibilities
- Oversee daily lift operations, dispatch, and gate access.
- Lead and support assistant managers and supervisors.
- Oversee hiring and training.
- Manage budgets and staffing, including workforce planning.
- Improve safety procedures and guest service.
- Work with teams across Mountain Operations to support smooth mountain operations.
- Design and implement guest service systems.
Benefits
- Generous employer contribution toward medical plan.
- Dental, vision, and life insurance.
- 401(k) after 500 hours in 6 months for employees age 21 and over.
- PTO, vacation, and sick pay.
- Employee Assistance Program.
- Ski/snowboard season pass for employees and qualifying dependents.
- Free group ski/snowboard lessons and discounts on rental gear.
- Three discounted buddy tickets to share.
- Resort discounts on food, retail, rentals, lessons, and daycare.
- Mountain Exchange Program with the ability to request free lift access to regional resorts.
- Industry pro deals.
- Affordable employee daycare; ERDC eligible.
- Free employee transportation from Hood River and Sandy.
- Access to team wellness programs.
- Team appreciation events and dinners.
- Local housing resources, subject to eligibility.
- Summer seasonal job connections with local businesses.
- Special invitations to Columbia Employee Store, Adidas, and other industry retailers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
