Lift Ops - Lead
About The Position
The Lift Operations Lead supports lift crews and promotes a strong safety culture to help ensure guests have safe, smooth, and welcoming rides across the mountain. This hands-on leadership role is suited to an experienced Lift Operations team member who leads by example. Working closely with Section Supervisors and fellow leads, the Lift Operations Lead trains, coaches, and supports Lift Attendants, Operators, and Access personnel while maintaining standards for safety, efficiency, and guest service. The role helps oversee daily lift operations, coordinate crew breaks, support pre-operational checks, lead snow removal and other projects, and prepare equipment and lift areas for the day. Strong communication, organization, and responsiveness to changing conditions are important to keeping operations running smoothly. The position is full-time and seasonal. It involves working outdoors in challenging winter conditions and helping develop teammates while delivering exceptional guest experiences.
Requirements
- Must be at least 18 years old at the time of hire.
- High school diploma or equivalent.
- Valid driver's license and reliable transportation, including transportation suitable for winter road conditions.
- Flexible work availability.
- Leadership experience.
- At least 2 years of Lift Operations experience.
- Excellent guest-service skills.
- Strong grasp of the English language and excellent communication skills.
- Ability to perform snow removal and snow work as needed.
- Ability to safely lift and carry up to 50 pounds.
- Ability to stand and work outdoors in a variety of weather conditions for up to 10 hours per shift.
- Ability to work effectively in a team environment.
- Advanced or above skiing or snowboarding ability.
- Dependable attendance record.
- Availability to work weekends and holidays during the ski and snowboard season.
Responsibilities
- Train, coach, and support Lift Attendants, Operators, and Access personnel.
- Help oversee daily lift operations and maintain safety, efficiency, and guest-service standards.
- Coordinate crew breaks.
- Support pre-operational checks.
- Lead snow removal and other projects.
- Ensure equipment and lift areas are ready for the day.
- Respond to changing conditions to help keep operations running smoothly.
Benefits
- Ski/snowboard season pass for employees and qualifying dependents.
- Option to gift lift access to a family member if the employee does not ski or snowboard.
- Free ski/snowboard group lessons and discounts on rental gear.
- Three discounted buddy tickets to share.
- Resort discounts on food, retail, rentals, lessons, and daycare.
- Mountain Exchange Program access to request free lift access at regional resorts.
- Industry pro deals.
- Affordable employee daycare for ERDC-eligible employees.
- Employee Assistance Program (EAP).
- Free employee transportation from Hood River and Sandy.
- Access to team wellness programs.
- Team appreciation events and dinners.
- Local housing resources, subject to eligibility.
- Summer seasonal job connections with local businesses.
- Special invitations to Columbia Employee Store, Adidas, and other industry retailers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
