Lift Ops - Dispatcher
About The Position
At Mt. Hood Meadows, the Lift Dispatcher coordinates communication across departments and helps keep mountain operations organized, informed, and running smoothly throughout the day. The role combines administrative responsibilities with real-time mountain operations, supporting lift openings, accurate records and operational reports, timekeeping, statistics tracking, and distribution of important updates and documentation. The dispatcher helps the Lift Operations team stay coordinated and supports safe, seamless experiences for team members and guests. This is a full-time, seasonal position.
Requirements
- At least 18 years of age at the time of hire.
- High school diploma or equivalent.
- Valid driver's license and reliable transportation, including transportation suitable for winter road conditions.
- Flexible work availability.
- Excellent guest service skills.
- Strong command of English and excellent communication skills.
- Ability to perform snow removal and snow work as needed.
- Ability to stand and work outdoors in a variety of weather conditions for up to 10 hours per shift.
- Ability to work effectively in a team environment.
- Advanced or higher ski or snowboard ability.
- Must successfully pass a background check.
- Comfort with the changing dynamics of a seasonal business.
- Proficient knowledge of Microsoft applications such as Excel and Word.
Nice To Haves
- Accounting, procurement, budgeting, or payroll experience.
- Radio or dispatch experience.
- Risk management experience or a background in safety.
Responsibilities
- Coordinate communication across departments and support day-to-day mountain operations.
- Help coordinate lift openings.
- Maintain accurate records and operational reports.
- Manage timekeeping and track statistics.
- Ensure operational updates and documentation reach the appropriate people.
- Provide snow removal and snow work as needed.
- Communicate time-off needs with two weeks' notice.
Benefits
- Local housing resources, subject to eligibility.
- Ski/snowboard season pass for employees and qualifying dependents.
- Option for non-skiers or non-snowboarders to gift lift access to a family member.
- Free group ski/snowboard lessons and discounts on rental gear.
- Three discounted buddy tickets to share.
- Resort discounts on food, retail, rentals, lessons, and daycare.
- Mountain Exchange Program offering the ability to request free lift access to regional resorts.
- Industry professional deals, including ExpertVoice, Outdoor Prolink, Helly Hansen, and others.
- Affordable employee daycare; ERDC eligible.
- Special invitations to Columbia Employee Store, Adidas, and other industry retailers.
- Employee Assistance Program (EAP).
- Free employee transportation from Hood River and Sandy.
- Summer seasonal job connections with local businesses.
- Access to team wellness programs.
- Team appreciation events and dinners.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
