Lift Greeter and Grouper | Part Time
About The Position
The Lift Greeter and Grouper works with guests in lift lines to create a smooth, efficient, and enjoyable experience. The role keeps lines moving, encourages guests to group together to maximize chair capacity, and guides guests to the lift-loading area in a pleasant, orderly, and fair manner. The employee interacts with guests in a friendly and patient way and coordinates with Lift Operations to support an exceptional overall lift experience. The position requires at least 100 hours of work, including 20 hours designated as high priority. Regular working days are Saturdays, Sundays, and specified vacation periods, from December 14 through March 30. The work takes place outdoors in winter conditions, including cold, wind, snow, rain, direct sunlight, and cloudy weather. Employees may need to stand on snow and ice for more than five hours at a time.
Requirements
- Ability to read, write, and communicate effectively in a professional manner.
- Ability to recognize whether lift lines are functioning well and take action to adjust them when needed.
- Ability to stand on or in snow and ice for up to and more than five hours at a time in outdoor winter weather conditions.
- Must work at least 100 hours, including 20 designated high-priority hours.
- Regular working days are Saturdays, Sundays, and specified vacation periods from December 14 through March 30.
Responsibilities
- Interact with guests courteously, efficiently, patiently, and in a friendly manner; communicate clearly and reliably.
- Keep lift lines flowing smoothly and encourage guests to group together to maximize lift capacity.
- Guide guests to the lift-loading area in a pleasant, orderly, and fair manner.
- Travel safely between lifts and stay informed about daily conditions, safety concerns, events, and other developments.
- Maintain and enhance a guest-focused culture in lift lines and beyond.
- Work with the Lift Operations group to ensure an exceptional lift experience.
- Look for ways to improve the efficiency and quality of the lift-line experience.
- Protect the safety of self, coworkers, and resort guests.
- Promptly report potentially harmful equipment or situations, as well as safety-related accidents and incidents, to the immediate supervisor.
- Follow company and department safety policies and procedures.
- Operate equipment safely to avoid injury to self or others.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
