Lifestyle Advisor Care Services (Healthcare Sales)

Senior Living Communities Careers•Charleston, SC

13d

About The Position

The Lifestyle Advisor participates in the community’s sales efforts to maintain a strong market brand, high occupancy, and a healthy pipeline of future residents. The role manages leads, conducts outreach to prospective residents and referral sources, gives personal visits, helps plan and execute marketing events, and provides administrative support for the sales process. The Lifestyle Advisor also serves as a liaison with new residents and their families to support a smooth transition into the community.

Requirements

At least two years of marketing and sales experience.
Ability to read, write, speak, and understand English fluently.
Ability to meet or exceed the company’s attendance and punctuality standards.
Ability to use miscellaneous software and office equipment.
Ability to understand and follow directions.
Ability to work with minimal supervision.
Demonstrate technical competence, effective communication, initiative, flexibility, interpersonal skills, teamwork, professionalism, and ethical conduct.
Meet the physical demands of the role, including lifting or carrying up to 25 pounds.
Be free of communicable diseases during the stage of communicability unless assigned duties that minimize transmission risk.

Nice To Haves

Four-year college or university degree.
At least two years of experience in a similar sales position, such as a residential leasing environment.
At least two years of experience working with seniors.

Responsibilities

Greet prospective residents and families, respond to inquiries, and conduct personal visits.
Follow up with prospective residents to maintain contact throughout their decision-making process.
Maintain timely and detailed information in the lead base system.
Invite and schedule prospective residents and families for community events and personal visits.
Participate in planning and executing marketing events to promote the brand, educate referral sources, and drive traffic to the community.
Coordinate the move-in process for new residents and act as a liaison among residents, families, team members, and third parties such as moving companies.
Coordinate with internal departments to ensure documentation, payments, and lead-base records are handled properly and on time.
Prepare, update, and maintain sales collateral, including brochure packets and move-in guides.
Keep model apartments well maintained and ready to show.
Attend required in-service training and education programs.
Perform other duties as assigned.