Lifecycle Renewals Intern
About The Position
As part of Trace3’s Trace3xperience Program, the Lifecycle Renewals Intern supports the Life Cycle Management (LCM) organization with the day-to-day execution of its multi-vendor renewals business. Working alongside Lifecycle Renewals Specialists and with guidance from the LCM management team, the intern gains hands-on exposure to the renewal lifecycle, including install base data, quoting tools, and engagement with customers, OEMs, and distribution partners. The program offers accelerated professional development, exposure to technical functions across an IT consulting organization, mentoring, and networking opportunities. The intern also completes a capstone project or final presentation summarizing their learning, contributions, and recommendations to LCM leadership.
Requirements
- Enrollment in the junior or senior year of an undergraduate program at an accredited college or university.
- Pursuing a field of study applicable to the internship, such as Business, Communications, Information Technology, Marketing, or a related field.
- Cumulative GPA of 3.0 or better; People and Organizational Health may request a copy of the applicant’s transcript.
- Ability to work independently on assigned tasks and accept direction on assignments.
- Self-motivation, a customer mindset, and a desire to help people.
- Enthusiasm for technical problem solving, attention to detail, and strong communication skills.
- Ability to learn and conduct research in a dynamic and engaging environment.
- Availability to work 40 hours per week throughout the internship.
Nice To Haves
- Academic or professional/internship experience working in a professional setting.
Responsibilities
- Shadow Lifecycle Renewals Specialists across quoting, customer engagement, and order processing to learn the end-to-end renewal lifecycle.
- Assist in building customer renewal quotes from OEM and distribution partner quotes, with guidance from team members.
- Review install base reports and vendor quotes to identify and help resolve discrepancies.
- Gather and organize renewal scope details, contract information, and expiration timelines to support on-time renewals.
- Learn and use Trace3’s core systems and tools for the renewal process.
- Gain exposure to OEM and distribution partner programs, service and support levels, and renewal offerings.
- Observe and collaborate with Sales, Account Management, and Operations to understand cross-functional partnership and customer outcomes.
- Complete a capstone project or final presentation on learnings, contributions, and recommendations for LCM leadership.
- Participate in professional development, mentoring, and networking opportunities through the Trace3xperience Program.
Benefits
- Comprehensive medical, dental, and vision plans for employees and dependents.
- 401(k) retirement plan with employer match.
- 529 College Savings Plan.
- Health Savings Account.
- Life insurance.
- Long-term disability.
- Competitive compensation.
- Training and development programs.
- Major offices stocked with snacks and beverages.
- Collaborative and cool culture.
- Work-life balance and generous paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
