Direct Support Professional-(Full-time) Multiple Shifts

W H Community House•West Haven, CT
•$18 - $23

About The Position

The Life Skills Coach provides direct care and support to individuals living in or attending programs at the West Haven Community House’s Residential program. The role works independently during assigned shifts while adjusting daily schedules to meet individuals’ needs, and collaborates with a team to support activities of daily living, socialization, behavior management, personal safety, and goal achievement. The Life Skills Coach maintains a clean, safe, and healthy environment and remains on shift until relieved or until responsibilities are completed and the supervisor releases them. The position is full-time, with second-shift hours from 3 p.m. to 11 p.m. or overnight hours from 11 p.m. to 9 a.m. Additional shifts may be available. The role reports to the Residential Supervisor.

Requirements

  • High school diploma.
  • Must be 21 years old or older.
  • CPR/First Aid certification required prior to hire.
  • Valid Connecticut driver’s license, clean driving record, and ability to obtain and maintain approval from the leased vehicle company.
  • Obtain and maintain certifications required by DDS standards, such as Physical Management Techniques (PMT) and DDS Medication Certification.

Nice To Haves

  • Two years of related experience with adults with intellectual disabilities preferred.

Responsibilities

  • Ensure a safe and accessible environment for all individuals.
  • Understand and implement safety protocols while following agency and state guidelines, policies, and procedures.
  • Provide caring and empathetic support while remaining sensitive to individuals’ needs.
  • Use incidental teaching to model appropriate behavior and activities and help individuals complete tasks as independently as possible.
  • Provide transportation to and from programs and activities as needed, driving an agency or personal vehicle when necessary.
  • Assist assigned individuals with personal hygiene, including bathing, showering, wiping, dressing, and other necessary care, while maintaining their dignity and well-being.
  • Follow individuals’ eating, dietary, and food consistency guidelines.
  • Provide appropriate accountability supervision to maintain individuals’ health and safety in accordance with policy and procedure and each person’s person-centered plan.
  • Implement strategies in individuals’ Behavioral Support Plans and/or Behavioral Guidelines.
  • Advocate for individuals by supporting their choices and ensuring their wishes, values, and beliefs are considered in decisions.
  • Track required training and certifications and complete recertifications before expiration.
  • Accurately complete required programming and documentation, including Electronic Visit Verification, Therap documentation, BER, GER, T-logs, program documentation, data collection, financial records, time tracking, and scheduled activities.
  • Build and maintain positive professional relationships with community contacts and facilitate individuals’ inclusion and participation in the community.
  • Use the ADP biometric time clock to log in at the beginning and out at the end of each worked shift.
  • Perform assignments outlined in the Life Skills Coach handbook and duties assigned by the supervisor.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Accrued vacation, sick, and personal time
  • 401(k) after eligibility
  • Free Planet Fitness Black Card gym membership
  • Credit union
  • Employee discounts
  • Tuition assistance
  • Referral program
  • Free life insurance
  • Long-term disability
  • Vision coverage
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service