About The Position

As a Direct Support Professional, you provide individualized support to adults in a residential setting. As part of a collaborative team, you help people live healthier, more independent, and more fulfilling lives. The position is based in Monroe, Connecticut, and is scheduled for 40 hours per week, Tuesday through Saturday from 7:00 a.m. to 3:00 p.m. It is a union position, is overtime eligible, and pays $20.39 per hour. The role includes supporting personal care, daily living, health and wellness, independence, and community participation. You will assist with medications, healthcare appointments, mobility, behavioral support, and emergencies; maintain accurate electronic health records and regulatory compliance; and communicate with coworkers, supervisors, families, healthcare providers, and other stakeholders. Oak Hill provides paid training and ongoing support, including opportunities to build a career in direct care.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Valid driver's license and ability to transport individuals using agency vehicles.
  • Ability to successfully complete required background checks, fingerprinting, and pre-employment health screenings.
  • Ability to complete required training programs and maintain necessary certifications.
  • Ability to perform the physical requirements of the role, including assisting with mobility and transfers when needed.
  • Commitment to maintaining a safe, healthy, and professional work environment.
  • Commitment to continuity of care, including occasional schedule flexibility when needed.

Nice To Haves

  • Previous experience as a Direct Support Professional (DSP).
  • Experience as a Certified Nursing Assistant (CNA), caregiver, home health aide, behavioral health technician, or similar human services professional.
  • Experience supporting individuals with intellectual and developmental disabilities.
  • Medication Administration Certification, CPR, or First Aid certifications.

Responsibilities

  • Assist individuals with personal care, grooming, bathing, dressing, hygiene, and continence care according to their needs and preferences.
  • Encourage independence and skill development.
  • Support meal planning, meal preparation, dining, and nutritional needs.
  • Assist with household activities and maintain a safe, clean, and welcoming home environment.
  • Administer medications and maintain accurate medication records in accordance with training requirements and nursing directives.
  • Monitor health-related concerns, communicate changes, follow individualized healthcare plans, and support overall wellness.
  • Assist individuals with scheduling and attending medical and healthcare appointments.
  • Transport individuals in agency vehicles to appointments, recreational activities, employment opportunities, and community events.
  • Support community activities, social opportunities, personal interests, relationship-building, self-advocacy, and community involvement.
  • Assist individuals with mobility and transfers using approved techniques and adaptive equipment when necessary.
  • Implement behavioral support strategies and individualized support plans, and use trained intervention techniques when appropriate.
  • Respond to emergencies, health-related incidents, and crisis situations according to agency procedures.
  • Document daily activities, health information, progress notes, incidents, and medication administration accurately in the electronic health record.
  • Comply with Oak Hill policies and applicable DDS, DPH, HIPAA, OSHA, and regulatory requirements, and protect confidentiality and individual rights.
  • Communicate and collaborate with coworkers, supervisors, family members, healthcare providers, and other stakeholders.
  • Participate in team meetings, required trainings, and professional development activities, supporting continuity of care across shifts and teams.

Benefits

  • Paid training and certifications, including DDS Medication Certification.
  • Career mobility opportunities after six months, including transfers and advancement opportunities.
  • Generous paid time off, including vacation, sick, personal, and holiday time.
  • Medical, dental, and vision insurance; limited plans are available for part-time employees.
  • 403(b) retirement plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
  • Employer-paid long-term disability insurance.
  • Life insurance options, including employer-paid coverage.
  • Tuition reimbursement and professional development opportunities.
  • Employee recognition and appreciation programs.
  • A mission-driven culture.
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