Direct Service Professional - Multiple Shifts

Claratel Behavioral Health • Decatur, GA

8d

About The Position

Claratel Behavioral Health is a community-based behavioral health and developmental disabilities services organization serving individuals with mental health, developmental disabilities, and substance use disorder needs. The Direct Service Professional supports people with intellectual and developmental disabilities across home, work, and community settings, helping them develop life skills, connect with others, and pursue personal goals. The organization provides training and resources for the role.

For residential positions, the role also includes assisting with household routines, following medication administration procedures, and maintaining communication logs during shift transitions. The posting lists both full-time and part-time openings, with multiple shifts available.

Requirements

• High school diploma or GED.
• Valid Georgia Driver’s License and an acceptable Motor Vehicle Report (MVR).
• Ability to lift 50 pounds unassisted and help individuals with mobility needs.
• Ability to bend, squat, stand, and move regularly throughout the shift.
• Strong communication skills.
• Basic computer literacy.
• Ability to manage conflict effectively.
• Pre-employment drug screening and successful completion of a criminal history background check.

Nice To Haves

• Six or more months of experience working with individuals who have intellectual or developmental disabilities.
• Familiarity with medication administration, behavioral support, or person-centered planning.

Responsibilities

• Support activities of daily living, including cooking, cleaning, personal hygiene, health maintenance, and self-administration of medication.
• Teach and encourage social skills, community involvement, and problem-solving to foster independence.
• Provide input on and implement Individual Support Plans (ISP), Behavior Support Plans (BSP), and strategies as instructed.
• Follow care plans, medical instructions, and dietary needs; report environmental risks or barriers; and safeguard individuals and their possessions in accordance with policies and procedures.
• Model positive behaviors, coach individuals through challenges, and support the development of meaningful relationships.
• Prepare accurate and timely progress records, behavior support tracking, incident reports, and communication logs.
• Transport individuals safely to appointments, activities, and events.
• Collaborate with teammates, supervisors, and families to coordinate support and continue professional development.
• Participate in service-quality and operational improvement efforts by sharing ideas and insights.
• In residential homes, assist with household routines such as laundry, meal planning, grocery shopping, and chores.
• In residential homes, follow medication administration procedures (SSAM/Proxy Caregiver) and maintain communication logs during shift transitions.

Benefits

• Paid time off, with 20 days earned during the first year.
• 10 paid holidays.
• Health, dental, vision, life, and disability coverage options through state health and flexible benefit programs.
• Fully employer-funded retirement plan.
• Option to make personal retirement contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED