Direct Service Professional - Multiple Shifts

Claratel Behavioral Health • Decatur, GA

7d

About The Position

Claratel Behavioral Health is seeking Direct Service Professionals to support individuals with intellectual and developmental disabilities across home, work, and community settings. The role helps individuals build life skills, connect with others, and achieve personal goals. Claratel provides training and resources for the position. Full-time and part-time openings are available, with multiple shifts.

For residential positions, responsibilities also include assisting with household routines such as laundry, meal planning, grocery shopping, and chores; following medication administration procedures (SSAM/Proxy Caregiver); and maintaining communication logs during shift transitions. Pre-employment drug screening and successful completion of a criminal history background check are required.

Requirements

• High school diploma or GED.
• Valid Georgia Driver’s License with an acceptable Motor Vehicle Report (MVR).
• Ability to lift 50 lbs. unassisted and help individuals with mobility needs.
• Ability to bend, squat, stand, and move regularly throughout the shift.
• Strong communication skills, basic computer literacy, and ability to manage conflict effectively.

Nice To Haves

• At least 6 months of experience working with individuals who have intellectual or developmental disabilities.
• Familiarity with medication administration, behavioral support, or person-centered planning.

Responsibilities

• Support daily living activities, including cooking, cleaning, personal hygiene, health maintenance, and self-administration of medication.
• Teach and encourage social skills, community involvement, and problem-solving to foster independence.
• Provide input on and implement Individual Support Plans (ISP), Behavior Support Plans (BSP), and strategies as instructed.
• Follow care plans, medical instructions, and dietary needs; report environmental risks or barriers; and safeguard individuals and their possessions according to policies and procedures.
• Demonstrate positive behaviors, coach individuals through challenges, and support them in building meaningful relationships.
• Accurately and promptly record progress, behavior support tracking, incident reports, and communication logs.
• Safely transport individuals to appointments, activities, and events.
• Collaborate with teammates, supervisors, and families, while continuing professional development.
• Participate in ongoing efforts to improve service quality and agency operations by sharing ideas and insights.
• For residential positions, assist with laundry, meal planning, grocery shopping, chores, medication administration procedures (SSAM/Proxy Caregiver), and communication logs during shift transitions.

Benefits

• Generous paid time off plan, with 20 days earned in the first year.
• 10 paid holidays.
• Eligible employees can access state health and flexible benefit program coverage options, including health, dental, vision, life, and disability coverage.
• Fully employer-funded retirement plan.
• Option to make personal retirement contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED