Lien Resolution Specialist

The Ward Law Group, PL • Miami Lakes, FL

21h • Onsite

About The Position

The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Specialist to negotiate medical balances and help move settled cases toward closing. The role manages medical lien reductions under attorney supervision and firm procedures, working in a high-volume environment and using Litify to maintain accurate case information. The position is based in the firm’s Miami Lakes office and is open to working onsite five days a week, from 8:30 AM to 5:00 PM EST.

Requirements

• At least two years of hands-on plaintiff personal injury reductions experience.
• Direct experience negotiating hospital and medical provider balances, with the ability to explain negotiation strategies and measurable results.
• Experience independently managing reductions from balance verification through written agreements and closing coordination.
• Bilingual in English and Spanish, with strong negotiation and client communication skills.
• Ability to manage a high-volume caseload using legal case management software.
• Experience negotiating hospital and provider reductions.
• Experience preparing closing statements and settlement disbursements.
• Knowledge of PIP, health insurance liens, Letters of Protection (LOPs), and medical provider billing practices.

Nice To Haves

• Litify experience preferred.

Responsibilities

• Negotiate hospital liens, medical provider balances, and other healthcare-related claims under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances and applicable insurance payments, and obtain supporting documentation.
• Submit reduction requests, follow up with providers and lienholders, and secure written confirmation of agreements.
• Manage a high-volume reductions caseload, prioritize aging files, and resolve outstanding items that delay closing.
• Maintain accurate balances, negotiation notes, agreements, and case updates in Litify.
• Coordinate with attorneys and closing staff to verify figures for closing statements and support settlement disbursements.
• Keep clients informed about reduction progress and refer legal questions or disputes requiring legal analysis to the appropriate attorney.
• Meet departmental expectations for reduction results, turnaround times, productivity, and accuracy.

Benefits

• Competitive salary commensurate with experience
• Professional development and continuing education support
• Medical, dental, and vision plans
• Hospital plans
• 401(k) retirement plan with pre-tax and Roth post-tax contributions
• Company-paid basic life and AD&D insurance, with voluntary life and AD&D coverage for employees and dependents
• Company-paid short- and long-term disability
• Health and dependent care spending accounts (HSA and DCFSA)
• Employee Assistance Program
• Tuition assistance
• Paid time off and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed