Lien Resolution Associate

The Ward Law Group, PL

1d • Remote

About The Position

The Ward Law Group is seeking an experienced Personal Injury Lien Resolution Associate to negotiate medical balances and help move settled cases toward disbursement. The role focuses on helping injured clients keep more of their settlement by resolving hospital liens and medical provider balances. The associate manages a high-volume reductions caseload, takes ownership of files, and works under attorney supervision and firm procedures. This is a remote independent contractor position with a 40-hour workweek; the schedule is confirmed during the interview process. A reliable internet connection, computer, and quiet professional workspace are required. The position does not include employee benefits or paid time off.

Requirements

• At least two years of hands-on plaintiff personal injury reductions experience supporting a U.S. law firm.
• Direct experience negotiating with hospitals and medical providers, and ability to explain negotiation strategies and results.
• Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination.
• Fluent in English and Spanish, with strong verbal and written communication skills.
• Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
• Experience working in a plaintiff personal injury law firm.
• Ability to work independently in a remote environment.
• Proficiency with legal case management software.
• Reliable internet, a computer, and a quiet, professional workspace.
• Submit a resume in English.

Nice To Haves

• Litify experience.

Responsibilities

• Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures.
• Review medical bills, verify outstanding balances, and obtain supporting documentation.
• Submit reduction requests, follow up consistently, and obtain written confirmation of negotiated agreements.
• Maintain accurate records of balances, negotiations, agreements, and case status in Litify.
• Coordinate with attorneys and closing staff to resolve outstanding items and prepare files for settlement disbursement.
• Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy.
• Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed