LICENSING SPECIALIST

Arizona Department of Administration • Phoenix, AZ

1d • $48,880 - $48,880

About The Position

The Licensing Specialist manages the day-to-day operations of the agency’s licensing department, ensuring applications are reviewed, applicants meet statutory requirements for their specific licenses, and required timeframes are met. The position is with the Board of Respiratory Care Examiners, which licenses and regulates respiratory care practitioners and oversees licensure, training program approvals, investigations, hearings, and disciplinary actions.

The position is based at 1740 West Adams Street, Phoenix, Arizona 85007, and may have the ability to work remotely after successfully completing training. The annual salary is $48,880. The posting closes November 22, 2026.

Requirements

• Ability to create and maintain spreadsheets and Google Docs and update records in the Thentia database.
• Ability to interact professionally with the public.
• Thorough understanding of statutes and rules related to the Board.
• Knowledge of problem-resolution and customer-service techniques.
• Ability to operate a personal computer, including typing, scanning, emailing, and printing.
• Ability to maintain effective working relationships with staff and outside agencies.
• Excellent oral, written, and interpersonal communication skills.
• Ability to develop systems that make workflow efficient.
• Ability to resolve complex applicant problems.
• Ability to review and analyze applications and determine completeness based on statutes and rules.
• Ability to draft complex correspondence in an understandable format.
• Ability to operate general office equipment.
• Possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment.
• Employees who drive on state business must maintain an acceptable driving record and complete any required driver training.

Nice To Haves

• Level 1 Fingerprint Card.

Responsibilities

• Review administrator and manager application files for administrative completeness, issue deficiency letters, and process licenses when requirements are completed.
• Proctor the state jurisprudence examination, oversee test security, and handle examination completion duties, including test scores and responses.
• Respond to telephone and email inquiries about licensing and other Board operations.
• Process license and certificate renewals and update the Thentia database.
• Interpret statutes, rules, and policies and apply them to licensing.
• Begin the application investigation process and open complaints.
• Perform data entry and other clerical duties, including mailing correspondence.
• Perform other duties related to the position as assigned.

Benefits

• Optional short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• Life insurance and long-term disability insurance.
• Vacation and 10 paid holidays per year.
• Health insurance.
• Dental insurance.
• Retirement plan through the Arizona State Retirement System (ASRS); enrollment eligibility becomes effective after 27 weeks of employment.
• Sick leave.
• Paid Parental Leave program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed