Initial Licensing Specialist

Necco•Paducah, KY

About The Position

Necco is hiring an Initial Licensing Specialist to lead, manage, and direct recruitment and retention policies, procedures, and practices across its U.S. locations. The role creates and implements recruitment and retention strategies and programs, recruits and supports prospective foster parents, and manages foster-parent certification and initial training in accordance with state licensing requirements. The position also supports foster families through scheduled on-call advisory services, collaborates with staff and community stakeholders, maintains accurate records and pipeline data, and contributes to Necco’s corporate culture and performance practices. Necco states that it values diversity and is committed to an inclusive and equitable work environment and equal employment and advancement opportunities for qualified individuals.

Requirements

Minimum age of 21.
A minimum of two years of experience in the human services field.
Experience with training.
Excellent computer skills and ability to learn new skills and programs.
Excellent communication and organizational skills.
Valid driver’s license and 100/300/100 auto insurance coverage.
Successful completion of all required criminal background checks.
Willingness to travel and attend training.
Education requirements vary by state: Kentucky, Georgia, Indiana, and Ohio require a bachelor’s degree in human services or a related field; West Virginia accepts a bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency; Tennessee requires a bachelor’s or master’s degree from an accredited four-year college or university, supplemented by at least seven hours in behavioral sciences such as social work, psychology, or sociology, with one year of casework experience accepted in place of those seven hours.

Responsibilities

Use data to target recruitment efforts and carry out the annual recruitment plan.
Generate referrals from existing and prospective foster parents.
Promote Necco as a foster-care leader by educating the community and related organizations at events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely lead, opportunity, and activity information in the CRM.
Use the CRM to manage follow-up with prospective foster parents by phone, email, text, in person, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead the foster-parent certification process, including initial training, home study, and approval, as required by state licensing.
Maintain knowledge of current state regulations relating to foster homes.
Assess families’ ability to foster throughout training and the home-study process.
Provide foster-parent certification training classes and recommend additional training for growth areas.
Participate in the admissions process from youth referral through first placement.
Maintain foster-parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster-home capacity and utilization.
Manage all aspects of initial foster-parent training, including training on Hobb’s principles of Re-Education and Necco culture.
Provide on-call advice and support to foster families on a rotating schedule, and report and document activities.
Practice Ruthless Pragmatism, participate in peer-to-peer feedback, and uphold Necco’s corporate culture principles and the virtues of Humble, Hungry, and Smart.
Drive the Individual Performance Scorecard and adhere to and contribute to Necco’s meeting structure.