Initial Licensing Specialist

Global•Paducah, KY

17h

About The Position

Necco is hiring an Initial Licensing Specialist to lead, manage, and direct recruitment and retention policies, procedures, and practices across its U.S. locations. The role develops and implements recruitment and retention strategies and programs, supports foster-home certification and initial training, and contributes to foster-home capacity and utilization. The position calls for strategic thinking, strong communication, collaboration, problem-solving, financial stewardship, and commitment to the company’s growth and program quality. The specialist leads targeted foster-parent recruitment using data, referrals, community outreach, relationship-building, and CRM follow-up. The role also manages the certification process in accordance with state licensing requirements, including initial training, home studies, family assessment, approval, and accurate recordkeeping. The specialist participates in admissions from youth referral through first placement and provides foster families with rotating on-call advisory and support. The position also includes corporate citizenship and performance expectations: practicing Necco’s corporate culture principles, giving peer feedback, embodying the virtues of Humble, Hungry, and Smart, maintaining an Individual Performance Scorecard, and contributing to the Necco meeting structure. Necco states that it values diversity and is committed to an inclusive and equitable workplace with equal employment and advancement opportunities.

Requirements

Minimum age of 21.
At least two years of experience in the human services field.
Experience with training.
Excellent computer skills and the ability to learn new skills and programs.
Excellent communication and organizational skills.
Valid driver’s license and 100/300/100 auto insurance coverage.
Willingness to travel and attend training.
Successful completion of all required criminal background checks.
For Kentucky, Georgia, Indiana, and Ohio: bachelor’s degree in human services or a related field.
For West Virginia: bachelor’s or master’s degree in social work or a related human service field; a Board of Regents degree with a human service concentration; or a bachelor’s degree plus department-approved training provided by the child-placing agency.
For Tennessee: bachelor’s or master’s degree from an accredited four-year college or university, supplemented by at least seven hours in behavioral sciences such as social work, psychology, or sociology; one year of casework experience may substitute for the seven hours.

Responsibilities

Lead and manage recruitment and retention policies, procedures, practices, strategies, and programs across locations.
Use data to target recruitment based on current demand and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents.
Educate the community and related organizations at events to establish Necco as a leader in foster care.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods.
Maintain accurate, timely CRM data about leads, opportunities, and activities.
Use the CRM to follow up with prospective foster parents by phone, email, text, face-to-face communication, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead the state-required foster-home certification process, including initial training, home study, and approval.
Maintain knowledge of current state regulations relating to foster homes.
Assess families’ ability to foster throughout training and the home-study process.
Provide foster-parent certification training classes in accordance with state requirements and recommend additional training for growth areas.
Participate in admissions from youth referral through first placement.
Maintain foster-parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster-home capacity and utilization.
Manage all aspects of foster-parent initial training, including training in Hobb’s principles of Re-Education and Necco culture.
Provide rotating on-call advisory and support to foster families, and report and document activities.
Practice Ruthless Pragmatism and engage in peer-to-peer feedback.
Know and live Necco’s Corporate Culture Principles and embody the virtues of Humble, Hungry, and Smart.
Drive an Individual Performance Scorecard and adhere to and contribute to the Necco meeting structure.