Initial Licensing Specialist

Global•Elizabethtown, KY

About The Position

Necco’s Initial Licensing Specialist leads, manages, and directs recruitment and retention practices across the company’s US locations. The position creates and implements recruitment and retention strategies and programs, with a focus on foster-family recruitment, certification, initial training, and foster-home capacity. The role calls for strategic thinking, communication, problem-solving, financial stewardship, collaboration, and commitment to the company’s success, growth, and program quality. The specialist conducts targeted recruitment using data, carries out the annual recruitment plan, builds community relationships, manages prospective foster-parent follow-up through the CRM, and ensures timely inquiry responses. The role also leads foster-home certification in accordance with state licensing requirements, assesses families throughout training and the home-study process, maintains foster-parent records, supports admissions and placement, and manages initial training. Additional duties include rotating on-call support for foster families and participation in Necco’s performance, feedback, culture, and meeting practices. Necco states that it values diversity and is committed to an inclusive and equitable work environment, equal opportunities for employment and advancement, and consideration of applicants from diverse backgrounds.

Requirements

Be at least 21 years of age.
Meet the stated education requirements for the applicable state: Kentucky, Georgia, Indiana, and Ohio require a bachelor’s degree in human services or a related field; West Virginia accepts a bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency; Tennessee requires a bachelor’s or master’s degree from an accredited four-year college or university.
For Tennessee, have at least 7 hours in behavioral sciences such as social work, psychology, or sociology; one year of casework experience may substitute for the 7 hours.
Have a minimum of 2 years of experience in the human services field.
Have 100/300/100 auto insurance coverage and a valid driver’s license.
Have experience with training.
Have excellent computer skills and the ability to learn new skills and/or programs.
Have excellent communication and organizational skills.
Successfully complete all required criminal background checks.
Be willing to travel and attend training.

Responsibilities

Use data to conduct targeted recruitment to meet current demand and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents.
Promote Necco’s foster-care work by educating the community and related organizations at events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely lead, opportunity, and activity information in the CRM.
Use the CRM to manage follow-up with prospective foster parents through phone, email, text, in-person communication, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead the foster-parent certification process, including initial training, home study, and approval to become a foster home, as required by state licensing.
Maintain knowledge of current state regulations relating to foster homes.
Assess families’ ability to foster throughout training and the home-study process.
Provide foster-parent certification training classes as required by the state.
Recommend additional training to address growth areas.
Participate in the admissions process from youth referral through first placement.
Maintain all aspects of foster-parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster-home capacity and utilization.
Manage all aspects of foster-parent initial training, including training on Hobb’s principles of Re-Education and Necco culture.
Provide rotating on-call advisory and support to foster families, and report and document activities.
Practice Ruthless Pragmatism and engage in peer-to-peer feedback.
Know and live Necco Corporate Culture Principles and embody the virtues of Humble, Hungry, and Smart.
Drive the Individual Performance Scorecard and adhere to and contribute to the Necco meeting structure.