Initial Licensing Specialist

Global•Elkview, WV

About The Position

Necco is hiring an Initial Licensing Specialist to lead and manage recruitment, retention, and foster home certification activities. The role develops and implements recruitment strategies, builds community relationships, uses data and the CRM to manage prospective foster parent leads, and supports certification from initial training through home study and approval. The specialist also maintains foster parent records, contributes to admissions and placement processes, and helps monitor foster home capacity and utilization. The position includes providing on-call advisory and support to foster families on a rotating schedule, documenting activities, and contributing to Necco’s culture, performance practices, and meeting structure.

Requirements

Minimum age of 21.
At least two years of experience in the human services field.
Experience with training.
Excellent computer skills and ability to learn new skills and/or programs.
Excellent communication and organizational skills.
Valid driver’s license and 100/300/100 auto insurance coverage.
Willingness to travel and attend training.
Successful completion of all required criminal background checks.
For Kentucky, Georgia, Indiana, and Ohio: bachelor’s degree in human services or a related field.
For West Virginia: bachelor’s or master’s degree in social work or a related human service field, a Board of Regents degree with a human service concentration, or a bachelor’s degree plus department-approved training provided by the child placing agency.
For Tennessee: bachelor’s or master’s degree from an accredited four-year college or university, supplemented by at least seven hours in behavioral sciences such as social work, psychology, or sociology; one year of casework experience may substitute for the seven hours.

Responsibilities

Lead, manage, and direct recruitment and retention policies, procedures, and practices across locations in the United States.
Create and implement recruitment and retention strategies and programs.
Use data to target recruitment to current demand and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents.
Promote Necco as a leader in foster care by educating community members and organizations at events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely CRM data on leads, opportunities, and activities.
Use the CRM to follow up with prospective foster parents by phone, email, text, face-to-face contact, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead the certification process required by state licensing, including initial training, home study, and approval of foster homes.
Maintain knowledge of current state regulations relating to foster homes.
Assess families’ ability to foster throughout training and the home study process.
Provide certification training classes for foster parents according to state requirements and recommend additional training for growth areas.
Participate in the admissions process from youth referral through first placement.
Maintain all aspects of foster parent records in the database and ensure pipeline numbers are accurate.
Work with the team on foster home capacity and utilization.
Manage all aspects of foster parent initial training, including training on Hobb’s principles of Re-Education and Necco culture.
Provide rotating on-call advisory and support to foster families and report and document related activities.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, and know and live Necco Corporate Culture Principles.
Embody the virtues of Humble, Hungry, and Smart; drive an Individual Performance Scorecard; and adhere to and contribute to Necco’s meeting structure.