Licensing Specialist

CMG Financial
•$27 - $29•Remote

About The Position

The Licensing Specialist keeps CMG’s loan originators, branches, and companies properly licensed and in good standing. The role handles NMLS filings, licensing applications, onboarding, renewals, system updates, and supports loan officers and internal teams with state licensing requirements. The specialist works with MLOs and teams including HR, production, onboarding, and compliance. They provide timely assistance through the licensing inbox, hotline, Teams, and individual appointments; maintain procedures and tracking tools; and respond to audit requests and special projects. The position is remote, with a choice of working 7 AM–4 PM or 8 AM–5 PM in any time zone. Flexibility to work overtime to meet project deadlines is required.

Requirements

  • Strong attention to detail, organization, and deadline management.
  • Clear written and verbal communication and a service-oriented approach.
  • Comfort using Microsoft Teams, Excel, and email in a remote team setting.
  • Ability to work remotely on either a 7 AM–4 PM or 8 AM–5 PM schedule in any time zone.
  • Flexibility to work overtime to meet project deadlines.

Nice To Haves

  • Two or more years of experience in mortgage licensing, compliance, or a related regulatory role.
  • Working knowledge of NMLS and state mortgage licensing requirements.
  • Familiarity with loan origination systems such as Byte.

Responsibilities

  • Submit and maintain NMLS company, branch, and individual records, including new licenses, renewals, state additions, changes, and terminations.
  • Process sponsorship requests and onboard licensed, Temporary Authority (TA), and unlicensed new hires who need licensure.
  • Guide new loan officers through license transfers and sponsorship, and verify that they are licensed and eligible to originate loans.
  • Obtain and maintain branch licenses in new states and support company good standing, including state registrations and annual reports.
  • Review licensing requests, verify state eligibility, guide applicants through applications, fingerprinting, and background checks, and maintain remote work affidavits.
  • Keep NMLS (MU4), Byte, and Quantum Reverse accurate for activations, inactivations, transfers, relocations, and HR and profile changes.
  • Support annual renewals, coordinate annual continuing education, track continuing education and pre-licensing education and renewal deadlines, and process company-paid renewals.
  • Maintain surety bonds and track licensing fees, costs, and invoicing.
  • Support state reports, including mortgage call reports, and respond to regulator conditions or inquiries.
  • Run internal audits of licensing data across mortgage systems, support dual-employment reviews and watch-list checks, and stay current on licensing law changes.
  • Handle license terminations and coordinate pipeline transfers and profile deactivations during offboarding.
  • Answer MLO licensing questions through the licensing inbox, hotline, Teams, and one-on-one appointments, providing timely and professional service.
  • Coordinate with HR, production, onboarding, and compliance teams.
  • Maintain licensing procedures and tracking tools.
  • Respond to internal and external audit requests and complete ad hoc projects as assigned.
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