LVN

Heritage Provider Network • Victorville, CA

24d • $3 - $32

About The Position

The Licensed Vocational Nurse (LVN) in Urgent Care provides direct patient care, including patient assessment and planning, treatments, and reporting pertinent information to Providers. The LVN collaborates with departmental staff to support optimal patient-care outcomes in accordance with California’s Nurse Practice Act and the LVN’s scope of practice.

The role includes patient intake and triage, documentation in the EMR/EHR, ordered procedures and treatments, specimen collection and processing, medication administration, IV therapy, laboratory and equipment quality control, patient education, referrals, and coordination of transfers to higher levels of care. The LVN supports urgent care operations by maintaining patient flow, supplies, equipment, and emergency readiness; providing coverage for other clinics as needed; and supervising, mentoring, and helping train Medical Assistants and new staff.

The LVN contributes to departmental quality assurance and performance metrics, completes nurse visit notes before the end of each shift, and uses HVVMG systems including NextGen, Health iPass, and Artera. The position also emphasizes patient safety, confidentiality, professional and respectful communication, teamwork, reliability, and a positive patient and customer experience. Other duties may be assigned.

Requirements

• Graduate of an accredited LVN nursing program.
• Current California Licensed Vocational Nurse (LVN) license.
• Current BLS, ACLS, and PALS certifications are required within six months of hire.
• Knowledge of California State law defining the Nurse Practice Act.
• Ability to communicate effectively with people at all levels of the organization, patients, family members, Providers, vendors, and others.
• Ability to work independently and use critical thinking and judgment to solve problems.
• Ability to manage time effectively and prioritize tasks to meet established deadlines.

Nice To Haves

• One year of LVN experience in a hospital or acute setting is preferred.

Responsibilities

• Obtain complete and accurate vital signs and assist patients to exam rooms during intake.
• Document vital signs, interactions, and pertinent information in the EMR/EHR according to departmental policies and procedures.
• Perform procedures ordered by Providers within the LVN’s scope of practice.
• Assist with patient triage by documenting presenting complaints, assessing acuity, and promptly reporting to the Provider.
• Monitor patient flow and room availability.
• Reinforce and participate in patient education, including discharge instructions, and confirm understanding with patients and families.
• Maintain supplies in exam rooms, nurse stations, and workstations and submit supply requests as needed.
• Clean and sterilize instruments, exam rooms, and workstations according to departmental policies.
• Ensure equipment is charged, sanitized after use, and ready for patient care; perform quality-control testing and report maintenance or repair needs.
• Collect and process urine, blood, wound, throat, and respiratory specimens for laboratory processing.
• Assist Providers with urgent care procedures, including splinting, suturing, incision and drainage, nebulizer treatments, EKGs, and wound care.
• Administer medications, perform IV therapy, initiate and discontinue IV lines, and conduct blood withdrawals within scope of practice and departmental policies.
• Handle, administer, and document Provider-ordered medications appropriately, including assigned narcotic medications.
• Keep the crash cart, emergency drugs, and equipment stocked, operational, and readily available.
• Respond promptly to Code White, Code Blue, and Code Red within scope of practice, and participate in emergency preparedness and disaster drills.
• Maintain patient safety and confidentiality and use universal precautions.
• Perform laboratory quality-control and proficiency testing and assist with on-site testing, including CLIA-waived testing, when laboratory personnel are unavailable.
• Ensure test results, including EKG and laboratory results, are promptly reviewed and initialed by the physician.
• Maintain knowledge of referral procedures and ensure referrals are followed through accurately and promptly.
• Facilitate patient transfers to higher levels of care, with accurate documentation and communication with EMS and hospitals.
• Provide coverage for other clinics within the department as needed.
• Accurately assess and complete fee tickets as required.
• Perform arterial blood withdrawal within scope of practice.
• Supervise and monitor patient care provided by Medical Assistants (MAs/CMA), providing mentorship and feedback.
• Assist with department orientation and training of new staff.
• Participate in departmental and nursing/laboratory quality assurance activities by identifying problems, proposing solutions, and evaluating outcomes.
• Complete nurse visit notes before the end of each shift.
• Use HVVMG computers and systems, including NextGen, Health iPass, and Artera, appropriately for job duties.
• Represent Heritage Victor Valley Medical Group positively and contribute to the patient and customer experience.
• Introduce oneself and one’s role clearly to patients and co-workers; assist others and follow through on commitments.
• Communicate expectations clearly, remain accountable and reliable, and communicate professionally and respectfully with active listening and clear language.
• Demonstrate professionalism and respect for cultural and individual differences in tone and body language.
• Answer phone calls professionally with a greeting, introduction, and offer to assist.
• Maintain a positive, team-oriented attitude and foster collaboration.
• Keep patients and colleagues informed about how and when to make contact under normal and unforeseen circumstances.
• Maintain urgent care LVN competencies, including BLS/ACLS recertifications and ongoing training.
• Contribute to urgent care performance metrics, including door-to-provider time, patient satisfaction, and throughput, through efficient workflow and documentation.
• Perform other duties as assigned.

Benefits

• Potential sign-on bonus, restricted stock units, and discretionary awards, depending on the position offered.
• Medical benefits.
• Financial benefits.
• Other benefits, including 401(k) eligibility.
• Paid time off benefits, including vacation, sick time, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree