Pearle Vision Licensed Manager 1 #S475 Bellevue WA

EssilorLuxottica Group•Bellevue, WA

8d•$17•Onsite

About The Position

The Licensed Store Manager maximizes store sales and profits while achieving patient-care objectives through personal selling and effective management of Associates. The manager ensures the store meets operational, sales, and merchandising goals and models Luxottica’s commitment to exceptional patient care and customer service while maintaining sales behaviors and goals. The role oversees store operations, sales, merchandising, customer service, and patient care; develops and supports Associates; and ensures compliance with company policies and applicable laws. The manager leads the OD business partnership and co-planning, supports personal sales and patient interactions as needed, and performs Optician duties when required. The store’s gross sales volume is under $650,000.

Requirements

High school diploma or GED, or equivalent experience.
Optician licensure or ABO certification as required by the state.
At least 3 years of leadership experience in an equivalent retail-like environment.
Ability to analyze and solve problems of varied scope and implement solutions decisively.
Strong organizational skills, including planning work and monitoring progress toward goals.
Ability to multitask and respond flexibly in a quickly changing environment.
Ability to analyze and understand financial reports.
Strong oral and written communication skills for effective team management.
Demonstrated commitment to exceptional customer service and sales.
Ability to remain on one’s feet for most of the day and move throughout the facility for extended periods.
Physical agility for bending, twisting, reaching, and pulling while handling merchandise.
Availability to work early mornings, days, nights, and weekends to meet store needs.

Responsibilities

Follow up on tasks to ensure the store operates on a sound operational basis.
Empower Associates to make decisions and act as a catalyst for change.
Drive results with urgency and direct issues through to resolution.
Lead OD business partnership and co-planning.
Ensure the store consistently meets corporate and divisional expectations for sales, merchandising, customer service, patient care, and operations.
Support goal achievement through personal sales and customer and patient interactions when needed.
Model and enforce the use of NECE.
Train Associates to perform their jobs with skill and self-initiative.
Monitor Associates’ performance and promptly address deficiencies and their causes.
Build teamwork toward corporate and divisional objectives, including sales, while demonstrating corporate competencies.
Recruit, interview, and hire sales Associates to ensure appropriate staffing.
Coach and develop Associates, identify high-potential candidates, and create plans for their advancement.
Ensure compliance with Company HR policies and practices and federal and state laws and regulations.
Work with regional and Corporate HR partners to resolve issues, including HRSG, Associate Relations, Benefits, and Compensation matters.
Promote a positive, diverse, and harassment-free work environment.
Perform Optician duties when required.
Plan, organize, and execute Company programs on time and within expense guidelines, while teaching and expecting others to do the same.