Licensed Optician-Bellevue, WA-Pearle Vision

EssilorLuxottica Group • Bellevue, WA

5d • $25 - $39

About The Position

The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate and doctor satisfaction. The role supports profitable store sales and a retail selling culture while filling ophthalmic prescriptions and fitting and adapting lenses and frames to customers’ needs. The optician also contributes to store merchandising, accurate transactions and measurements, managed vision care sales, and the execution of marketing programs.

Requirements

• High school diploma or equivalent.
• State licensure or certification as an optician by a nationally recognized opticianry association.
• Experience and results in a retail or customer service establishment.
• Ability to sell using sales skills and be accountable for sales results.
• Ability to present and implement decisive, creative solutions to business issues and opportunities.
• Ability to communicate enthusiastically and concisely to meet or exceed customer expectations and foster positive, results-oriented relationships with associates, doctors, and hosts.
• Success in store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Nice To Haves

• Bachelor’s degree or equivalent experience in retail operations.
• 3+ years of experience.
• Experience with personal computers.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture, practicing NECE, and using effective retail sales skills.
• Develop professional business relationships with other associates and doctors.
• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames.
• Evaluate prescriptions in conjunction with customers’ visual requirements.
• Ask lifestyle questions to determine customers’ vision needs.
• Recommend lenses, lens coatings, and frames suited to customer needs.
• Assist customers in selecting frames and coordinate frames with optical measurements and prescriptions.
• Measure bridge and eyesize, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools.
• Troubleshoot vision issues and resolve them to support customer satisfaction.
• Help train new associates in frame and lens selection.
• Help ensure the store is merchandised and presented according to planogram and company standards.
• Ensure quality through accurate measurements, correct pricing and point-of-sale entry, and realistic delivery-time quotes.
• Maximize managed vision care relationships and sales opportunities.
• Help implement approved marketing programs, including signage, promotions, and company standards.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED