Licensed Social Worker (Westlake, OH / Field-based)

FreedomCare•Westlake, OH

3d•Hybrid

About The Position

FreedomCare is a growing healthcare company revolutionizing home care delivery. We are seeking a Licensed Social Worker (LSW) for our Structured Family Caregiving (SFC) program in Ohio. This full-time, hybrid role involves fieldwork and requires commuting to our Cleveland office at least twice a month. The SFC program provides caregiving arrangements where a patient lives with a principal caregiver, offering support and promoting independence in a home environment. The goal is to provide long-term care options for individuals who meet nursing facility-level care needs while maintaining their dignity and privacy. As an LSW, you will oversee patient care, provide ongoing support to patients and caregivers, act as an escalation point, and advocate for quality service within FreedomCare and the SFC program.

Requirements

Valid and active Ohio Licensed Social Worker license, issued by the CSWMFT Board.
Bachelor’s degree (BSW) or Master’s degree (MSW) in Social Work from a CSWE-accredited program.
Minimum of 2 years clinical experience.
1 year of experience with elders or adults with disabilities.
Valid driver’s license with an insured vehicle for travel within the state.
Demonstrated success driving operational excellence by effectively evaluating operational tasks as well as setting, achieving and measuring targeted outcomes, in a hybrid and field-based environment.
A high level of adaptability and experience in case management, with a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability.
Excellent verbal and written communication, with the ability to effectively cascade information across diverse target demographics internally and externally.
Ability to represent FreedomCare holistically, with high emotional intelligence, empathy, and consciousness of end-user experiences (employees and customers).

Nice To Haves

Home care experience a plus.
Bilingual in Spanish is a plus.
Experience with CRM (Salesforce is a plus).

Responsibilities

Interpret the philosophy and objectives of the agency to clients, families, and others.
Ensure compliance with HIPAA, Ohio Department of Medicaid and Ohio Department of Aging rules and regulations, provider policies, FreedomCare policies/procedures, and state/federal mandates.
Conduct initial in-person home assessments with the patient and caregiver to ensure compliance and clarify the plan of care.
Provide day-to-day monitoring with monthly contact (telephonic and in-person visits, no more than sixty days between in-person visits) with patients and caregivers regarding enrollment, patient satisfaction, and caregiver support.
Ensure quality of service within the required plan of care, providing individualized coaching, continued education, and reviewing caregiver goals and needs.
Maintain detailed and accurate case records, documenting significant changes and observations in accordance with agency policy and procedure.
Act as the point of escalation and provide input to the client’s plan of care, including the physician’s plan of treatment and problem list, implementing and monitoring changes as necessary.
Perform other job-related duties as may be required or directed by the supervisor.