Licensed Social Worker (Cleveland, OH / Field-based)

FreedomCare•Cleveland, OH

3d•Hybrid

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing home care delivery. As the largest consumer-directed home care agency in NY State, we are expanding our operations and seeking a Licensed Social Worker (LSW) for our team in Ohio. This is a full-time, hybrid role requiring fieldwork and occasional visits to our Cleveland, OH office. The LSW will be integral to our Structured Family Caregiving (SFC) program in Ohio, which offers alternative long-term care options for individuals with nursing facility-level needs, aiming to preserve patient dignity and independence. The role involves providing ongoing support to both patients and caregivers, acting as an advocate for quality service, and ensuring program integrity.

Requirements

Valid and active Ohio Licensed Social Worker license, issued by the CSWMFT Board.
Bachelor’s degree (BSW) or Master’s degree (MSW) in Social Work from a CSWE-accredited program.
Minimum of 2 years clinical experience.
Minimum of 1 year of experience with elders or adults with disabilities.
Experience with CRM (Salesforce is a plus).
Valid driver’s license with an insured vehicle for travel within the state.
Demonstrated success driving operational excellence by effectively evaluating operational tasks as well as setting, achieving and measuring targeted outcomes, in a hybrid and field-based environment.
A high level of adaptability and experience in case management, with a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability.
Excellent verbal and written communication, with the ability to effectively cascade information across diverse target demographics internally and externally.
Ability to represent FreedomCare holistically, with high emotional intelligence, empathy, and consciousness of end-user experiences (employees and customers).

Nice To Haves

Home care experience a plus.
Bilingual in Spanish is a plus.

Responsibilities

Interpret the philosophy and objectives of the agency to clients, families, and others.
Ensure compliance with HIPAA, Ohio Department of Medicaid and Ohio Department of Aging rules and regulations, and relevant FreedomCare policies.
Conduct initial in-person home assessments with patients and caregivers to ensure compliance and establish care plans.
Provide day-to-day monitoring through monthly contact (telephonic and in-person) with patients and caregivers regarding enrollment, satisfaction, and care delivery.
Ensure program integrity and report on SFC programs, triaging issues to appropriate internal staff.
Monitor quality of service within the required plan of care, providing individualized coaching and continued education to caregivers.
Review caregiver goals and needs to support continued enhancement of competencies.
Maintain detailed and accurate case records, documenting significant changes and observations in accordance with agency policy.
Act as the point of escalation and provide input to the client’s plan of care, including the physician’s plan of treatment.
Implement and monitor any necessary changes to the plan of care.
Perform other job-related duties as directed by the supervisor.