Licensed Sales Producer - Oleander, Wilmington NC

Auto Club Group•Wilmington, NC
•Onsite

About The Position

The Licensed Sales Producer is a full-time, on-site, relationship-driven sales role in a high-traffic Auto Club Group branch. The role sells and services ACG-branded and brokered insurance products, memberships, and financial products, while developing new business, retaining clients, and growing the insurance portfolio. Success relies on consistent outreach, proactive prospecting, disciplined follow-up, community networking, and building client trust. Compensation combines base pay with performance incentives and ramp-up support; the posting lists average annual earnings of $55,000–$70,000+ based on performance. The position is based at 3801 Oleander Drive, Wilmington, NC 28403. The schedule is Monday through Friday, 8:30 a.m.–6:00 p.m., with possible rotating Saturdays from 9:00 a.m.–1:00 p.m. Ability to work varied hours, including possible weekends, is required, and some travel to local events may be necessary. The work takes place in a temperature-controlled AAA branch. The role includes conducting insurance reviews, assessing risks and coverage gaps, recommending solutions, and quoting, binding, and issuing policies in accordance with underwriting guidelines and regulatory requirements. The Sales Producer builds customer relationships, responds to inquiries, supports customer satisfaction and loyalty, and engages in community events and referral development. The position is W-2 and non-exempt, with a $5,000 ramp-up incentive processed at 30 and 60 days, supplemental pay for six months, an elevated commission structure during the first 15 months, and a milestone-based new-hire bonus. The Auto Club Group provides a comprehensive benefits package that includes medical, prescription, dental, vision, insurance, retirement savings, paid time off and leave, education assistance, and other employee perks. Applicants must hold an active state Property & Casualty Insurance Sales license and an active state Life and Health Insurance Sales license or obtain it within 90 days of hire. Additional applicable licenses and appointments must be obtained and maintained within required time frames.

Requirements

  • Active state Property & Casualty Insurance Sales license.
  • Active state Life and Health Insurance Sales license, or ability to obtain it within 90 days of hire.
  • Must qualify for, obtain, and maintain applicable state licenses and appointments required to sell or service Auto Club Group Membership products.
  • Must obtain Health and Accident licenses and appointments where applicable, within the time frame established by the business unit.
  • High school diploma or equivalent.
  • At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial or banking services.
  • Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and achieving performance goals.
  • Consultative selling ability, product knowledge, strong listening skills, and ability to assess customer needs, identify coverage gaps, and recommend solutions.
  • Ability to generate new opportunities through referrals, outbound activity, networking, and other business-development efforts.
  • Excellent verbal and written communication skills, a strong customer-first mindset, and confidence guiding sales conversations.
  • Proficiency with CRM platforms and Microsoft Office applications.
  • Ability to work varied hours, including possible weekends.
  • Ability to travel to local events as needed.
  • Regular and reliable attendance.
  • Must consent to a background and drug screen if offered employment.

Nice To Haves

  • Insurance experience is helpful but not required.

Responsibilities

  • Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products.
  • Uncover customer needs, generate new business, retain existing clients, and grow ACG’s insurance portfolio.
  • Overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.
  • Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
  • Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
  • Build and maintain rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust in the AAA brand.
  • Participate in local branch and community events to prospect, expand referral networks, and develop business opportunities.
  • Identify cross-selling and referral opportunities for Travel and Financial Services to maximize member value.
  • Manage sales opportunities through lead tracking, follow-up, pipeline management, and accountability for performance goals.
  • Use consultative selling and customer discovery to assess needs, explain products, and recommend tailored solutions.

Benefits

  • Medical plans with multiple coverage options, including HSA eligibility.
  • Prescription drug coverage.
  • Dental and vision benefits.
  • Employee Assistance Program.
  • Company-paid basic life insurance, with optional supplemental life insurance and dependent coverage.
  • Short-term and long-term disability coverage.
  • Critical illness, accident, and pet insurance options.
  • 401(k) plan with company matching and additional company contributions, subject to the stated eligibility and vesting terms.
  • Health Savings Account and Flexible Spending Account options.
  • Accrual-based paid time off for eligible employees.
  • Company-paid holidays, mental health day, floating holidays, and volunteer day for eligible full-time employees.
  • Paid parental, bereavement, jury duty, and military leave programs.
  • Tuition assistance.
  • Professional certification support with 100% reimbursement for eligible programs.
  • Career development and advancement opportunities.
  • Complimentary AAA membership with roadside assistance and travel discounts.
  • Adoption assistance program.
  • $5,000 new-agent ramp-up incentive.
  • Supplemental pay for six months.
  • Elevated commission structure during the first 15 months.
  • New Hire On-Pace Bonus tied to milestones.
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