Licensed Optician

Visology•Dedham, MA
•$73,000 - $83,000•Hybrid

About The Position

Visology is looking for a Licensed Optician to lead teams across multiple retail locations. This role involves shaping how the brand delivers exceptional care, building and mentoring teams, and defining standards as the company scales. The ideal candidate will have strong optical knowledge, enjoy developing people, and seek ownership over performance and results.

Requirements

  • Active Licensed Optician credential (Massachusetts required)
  • 5+ years of optical experience
  • 2+ years in a supervisory or multi-site role
  • Deep optical knowledge (lenses, standards, troubleshooting)
  • Strong training, coaching, and communication skills
  • Willingness to travel regularly between locations

Responsibilities

  • Supervise, coach, and train Eyewear Sales Stylist teams across 3–5 retail locations
  • Champion telemedicine eye exam workflows and ensure store teams are exam-ready
  • Own inventory accuracy, store readiness, and consistency across locations
  • Provide hands-on operational coverage when a store needs it
  • Turn escalated customer concerns into resolved, loyal patients
  • Track performance metrics across stores and drive improvements

Benefits

  • Performance-based bonus eligibility
  • Spiffs
  • Stock options
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