Licensed Optician

SEE Eyewear•Columbus, OH

2d•Onsite

About The Position

SEE Eyewear is seeking talented individuals to join their retail team as Licensed Opticians. In this role, you will assist clients and patients with their optical needs, leveraging your knowledge of current eyewear trends and optical expertise to provide an exceptional customer experience. As the Opticianry expert, you will support the team with optical development, troubleshoot optical issues, and communicate updates from the lab. Collaboration with the Store Manager is essential in these areas. This is a performance-based environment with sales and KPI goals to achieve.

Requirements

Night & weekend availability required.
Minimum of 3 years prior retail experience preferred.
Able to perform the basic daily job functions including minimal physical activity, standing up to 8 hours, lifting up to 30lbs.
Ability to comply with SEE dress code.
Ability to utilize computer-based POS system.
Familiarity with Microsoft Office Suite.
High School Diploma/GED equivalent.
Opticianry Degree or Equivalent Apprenticeship Completion.
Current Licensed Dispensing Optician License in the state of operation.

Nice To Haves

Minimum of 3 years prior retail experience preferred.

Responsibilities

Elevate the optical credibility of the store by upholding all opticianry guidelines.
Troubleshoot optical issues at the store level and support the team with any complex orders and/or customer questions.
Foster a positive partnership with the SEE Lab, and work to explain the ‘why’ to peers and customers.
Drive personal and team sales by upholding SEE selling standards.
Meet and exceed personal sales goals and KPI’s.
Mentor others by working in partnership with the Store Manager to develop the team's optical knowledge.
Model the SEE Selling ceremony to team sell with coworkers and assist with affirming team members' recommendations.
Demonstrate excellent time management skills by working with urgency and properly prioritizing tasks.
Utilize downtime to complete daily operational tasks.
Uphold brand standards-ensuring merchandising, cleanliness, and display of the store is up to SEE expectations.
Greet customers genuinely and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Maintain patient records related to sales.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Input sales efficiently and accurately.
Demonstrate knowledge of lenses options and benefits to every customer.
Properly ticket, arrange, and display merchandise to promote sales.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Look up and explain insurance eligibility to customers/patients when applicable.
Abide by SEE discounting and remake expectations.
Be open to working in a coaching/feedback environment.